About Brooke Glen Behavioral Hospital

Brooke Glen Behavioral Hospital is a Hospital in Fort Washington, PA. This facility has 146 total beds. This facility has been rated 4 times, with an average patient rating of 1.

Rating Overview

4 Ratings with 4 Comments

The overall average patient rating of Brooke Glen Behavioral Hospital is Bad. Brooke Glen Behavioral Hospital has been rated by 4 patients. From those 4 patients 4 of those left a comment along with their rating. The overall rating for Brooke Glen Behavioral Hospital is 1.0 of 5.0 stars.

Location

get directions Brooke Glen Behavioral Hospital
7170 Lafayette Ave
Fort Washington, PA 19034

Reviews

Showing 4 of 4

0 Stars

0 stars if I could. Total lack of compassion and widespread ineptitude. A nightmare.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Mcm

Brooke Glen is a horrible place. The facility is filled with abusive language , lack of compassion and ineptness and that’s the staff. The patients can be physically violent punching each other in the face yes these are Female patients. The staff are unable to handle any patient crisis so two patients attempted to slit their wrist . I had severe intractable vomiting and was denied medical care. The CNA ask me if I swallowed a battery? Finally, I let the RN know if I am denied ER care I’m calling an attorney. I went to Abington Hospital and never returned to Brooke Glen. I never received any of my personal belongings including my Drivers license, a blank check and credit card. Please don’t send a loved one here. If you have a loved one here especially a child, go and get them hug them tightly and get them help at another place.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Functions as a For Profit Prison

NEVER ALLOW ANYONE TO BE SENT HERE. This is a FOR-PROFIT facility that has been under federal investigation and has had several lawsuits filed against it for patient harm. This facility functions like a prison and will leave you more traumatized than when you arrived. They engage in in a number of questionable practices from sleep deprivation torture, medicating to sedate, disorganized untrained rude staff, etc. They only provide group therapy which is staffed by practicum students, and drug and addiction counselors. An example of their "evidence based" group therapy includes bringing your favorite song and discussing why you like it. Patients are stripped of all autonomy and are strip searched regardless of reason for being there. Food choices are extremely poor, it is clear this facility is cutting every corner possible to make a profit and does not have patients' best interest at heart. Medical providers are all foreign doctors who will spend approximately 5-10 minutes with you. They do not use any evidenced based treatment (unless you count their group therapy; see above). They will hold you as long as possible to make as much money as needed regardless of your mental status (they do no perform mental state exams either on which to base any of their recommendations). No full psychiatric evaluations are complete and their is no individually tailored treatment plans. Upon discharge you will meet with a "financial counselor" who will try to extort as much money from you with out an insurance claim even being processed. They will also "lower" your payment if you pay immediately without your claim being processed. For a facility that is meant to assist human beings in their lowest possible state they provide zero care and will put you into so much debt that it may trigger another crisis for you unless you are on medicaid or have really great insurance. Glen Brooke, stop responding with fill out our survey, everyone knows that you are not going to make an changes to your facility. There are comments from folks who were there over 10 years ago and had the same horrendous experience. You should be issuing formal apologies and compensation to all the patients you traumatized because you violated the first rule of medicine - Do no harm. Following that you should issue an action plan on how you plan on improving patient experience, and prioritizing patients over profit.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Lack of communication and communication by staff

Our loved one signed themselves into Brooke Glen Hospital. We were given permission to talk with staff, doctors, nurses, etc., by our loved one. We were subjected to verbal abuse from the receptionist, nurses. The doctor never returned our call. Lack of communication, verbal abuse, respect for human dignity. It isn't a healing place for people with mental illness. Prisoners have more rights in county lock up. Prisioners have more rights in the state penn.

Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Brooke Glen Behavioral Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Inpatient Surgical
Medical Surgical ICU
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation

Locations & Directions

7170 Lafayette Ave, Fort Washington, PA
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