About Carondelet St Mary's Hospital

Carondelet St Mary's Hospital is a Hospital in Tucson, AZ. This facility has been rated 6 times, with an average patient rating of 2.2.

Rating Overview

6 Ratings with 6 Comments

The overall average patient rating of Carondelet St Mary's Hospital is Poor. Carondelet St Mary's Hospital has been rated by 6 patients. From those 6 patients 6 of those left a comment along with their rating. The overall rating for Carondelet St Mary's Hospital is 2.2 of 5.0 stars.

Location

get directions Carondelet St Mary's Hospital
1601 W Saint Marys Rd
Tucson, AZ 85745

Reviews

Showing 5 of 6

One Star

Will keep this short and to the point. My grandmother's brother went in for gallstones. By Saturday they gave him Morphine and Dilaudid. My grandma requested a small dose of those medications because he had never had them before. When the doctors and staff came in to take his vitals he had began moving too much. My grandma then signed to him to relax and he signed back "ok." While they were taking his vitals he coded. My grandma noticed he was not inhaling and exhaling, and said "he is not breathing." Though that was the case, they still continued trying for vitals. This lead to my grandma saying "he is not breathing can't you see? Touch him he is clammy. " A STAFF MEMBER THEN SAID "check under his nose to see if you feel air." A STAFF MEMBER TOLD MY GRANDMA TO CHECK FOR AIR, isn't that your job since you are the nurse??????? None bothered to touch him to feel the clamminess of my uncles dying body. Once the staff member took the situation out of her hands, my grandmas sister then got on top of their brother and began CPR as the "medical staff" watched. Only until my aunt could not bring him back they alarmed the hospital of code blue. It took them too long to bring him back. He ended up having a few strokes because of the lack of oxygen he was receiving to his brain from coding, he had several strokes and ended up in a coma. My grandmother and her other siblings along with cousins, nieces and nephews lost their loved one on 02/17/2020 at 905PM. Thank you St. Marys.

Full Review Rating Breakdown

Great and good food

I spent two nights and part of a day at St Mary's and I have no complaints at all. Everyone was super nice and efficient, and, to top it off, they saved my life. I don't understand the poor ratings I see. I'm sure that those who panned it are just chronic complainers.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Question Everything

Failure to provide proper and prudent care led to death of my family member.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Software or Mgmt failure?

This review is about management failure to provide the staff with tools they need to perform their jobs. (the 3 stars are for the nurses- they deserve 5, but I know Mgmt will tout that as their own success!) Sitting in my Dad’s room watching nurses try to scan his meds’ barcodes with a System that has glitches, scanners that won’t scan, etc. Took 15 mins; they probably could have used at least 12 to help other patients. All the staff have been amazing in spite of the lack of less-than-useful tools

Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Worst ever!!!

I waited almost three hours and all I got was a chest X-ray. I kept bing pushed back further on the waiting list and the waiting room is colder than cold so I finally couldn’t take it anymore and advised them I was leaving—so you think they cared?? Surely didn’t!! The lady at the window—receptionist, clerk whatever her title with the burgundy hair and nose piercing was ruder than rude. If she’s going to greet and deal with Ill individuals she should either find or develop an actual personality.

Full Review Rating Breakdown

Locations & Directions

1601 W Saint Marys Rd, Tucson, AZ
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Carondelet St Mary's Hospital