About Schuylkill Medical Center - East Norwegian Street (formerly Good Sam)

Schuylkill Medical Center - East Norwegian Street (formerly Good Sam) is a Hospital in Pottsville, PA. This facility has 174 total beds. This facility has been rated 2 times, with an average patient rating of 1.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
52%
Neutral Score
30%
Low Score
18%
Patient Recommendation*
87%
13%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

2 Ratings with 2 Comments

The overall average patient rating of Schuylkill Medical Center - East Norwegian Street (formerly Good Sam) is Bad. Schuylkill Medical Center - East Norwegian Street (formerly Good Sam) has been rated by 2 patients. From those 2 patients 2 of those left a comment along with their rating. The overall rating for Schuylkill Medical Center - East Norwegian Street (formerly Good Sam) is 1.0 of 5.0 stars.

Location

get directions Schuylkill Medical Center - East Norwegian Street (formerly Good Sam)
700 E Norwegian St
Pottsville, PA 17901

Reviews

Showing 2 of 2

Horror 5/1

Nurses and doctors were wonderful! Our horror began on our departure. We were leaving the emergency room part of the building...and Could hear a lot of loud voices in the waiting area. When we walked out a man, for lack of a better word because he was no real man, was pushing a women around the waiting area and screaming obscenities in her face while 2 small children cried watching and no one was doing anything. We remarked to each other “ poor kids” when all of a sudden the “man” ran over to us and started to curse us and told me he was going to spit on me. I told the person I was with to run inside cause I did not want her hurt. He proceeded to push me and spew obscenities forward me. I somehow got back inside the building and asked the desk person to please call the police, her answer to me was ... security should be coming and put a potato chip in her mouth and turned her head. At this point I turned to he person I was with and the doors opened and the “ security” person walked in and asked me “ what did you do to him” I said I did nothing to him don’t know him please call the police. She said she was escort us to the car. I asked again to please call the police. She said no I will walk you out. We got outside and proceeded to the car when the man cane running after us. Everyone there including the small children started screaming for us to run. I was terrified as wAs the person with me. The crazy man was running at ya screaming aweful things We got to the vehicle and got in just in time because when I pulled out he had reached the van. I cannot believe that this happened! That the women at the desk would not call the police... the security would not call the police. It was like a bad dream. I will never ever go near that place again If any attorneys read this I would love to talk. I have had nightmares since.

Full Review Rating Breakdown

Horror 5/1

Nurses and doctors were wonderful! Our horror began on our departure. We were leaving the emergency room part of the building...and Could hear a lot of loud voices in the waiting area. When we walked out a man, for lack of a better word because he was no real man, was pushing a women around the waiting area and screaming obscenities in her face while 2 small children cried watching and no one was doing anything. We remarked to each other “ poor kids” when all of a sudden the “man” ran over to us and started to curse us and told me he was going to spit on me. I told the person I was with to run inside cause I did not want her hurt. He proceeded to push me and spew obscenities forward me. I somehow got back inside the building and asked the desk person to please call the police, her answer to me was ... security should be coming and put a potato chip in her mouth and turned her head. At this point I turned to he person I was with and the doors opened and the “ security” person walked in and asked me “ what did you do to him” I said I did nothing to him don’t know him please call the police. She said she was escort us to the car. I asked again to please call the police. She said no I will walk you out. We got outside and proceeded to the car when the man cane running after us. Everyone there including the small children started screaming for us to run. I was terrified as wAs the person with me. The crazy man was running at ya screaming aweful things We got to the vehicle and got in just in time because when I pulled out he had reached the van. I cannot believe that this happened! That the women at the desk would not call the police... the security would not call the police. It was like a bad dream. I will never ever go near that place again If any attorneys read this I would love to talk. I have had nightmares since.

Wait time
5 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Schuylkill Medical Center - East Norwegian Street (formerly Good Sam) offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

700 E Norwegian St, Pottsville, PA
  • Similiar Hospitals

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Schuylkill Medical Center - East Norwegian Street (formerly Good Sam)