About St John Macomb Oakland Hospital - Macomb Campus

St John Macomb Oakland Hospital - Macomb Campus is a Hospital in Warren, MI. This facility has 348 total beds. This facility has been rated 15 times, with an average patient rating of 1.5.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
64%
Neutral Score
25%
Low Score
11%
Patient Recommendation*
91%
9%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

15 Ratings with 14 Comments

The overall average patient rating of St John Macomb Oakland Hospital - Macomb Campus is Poor. St John Macomb Oakland Hospital - Macomb Campus has been rated by 15 patients. From those 15 patients 14 of those left a comment along with their rating. The overall rating for St John Macomb Oakland Hospital - Macomb Campus is 1.5 of 5.0 stars.

Location

St John Macomb Oakland Hospital - Macomb Campus
11800 E 12 Mile Rd
Warren, MI 48093

Reviews

Showing 5 of 14

One Star

This hospital and its medical staff destroyed my life! I became a widow 17 months ago because of their negligence, incompetence and carelessness. I would rather be treated by the 3 Stooges than any of the staff here. This hospital has had one of the worst reputations for patient care for years dating back to when it was known as South Macomb Hospital. If I could, I would shut this hospital down in a heartbeat, then I would dismantle it brick by brick with my bare hands!

Full Review Rating Breakdown

thief's

Who ever stoled my mother’s heart shaped necklace with diamonds and her 14 karat gold earrings karma will get you how dare you steal from a woman that you didn’t even take care of and that’s why she died I really hope karma gets you!!!!!!

Full Review Rating Breakdown

The Hospital staff are incompetent

My mother went into the hospital it was non-life-threatening I talk to her on Monday evening she sounded really good Tuesday 7 AM I get a phone call saying do you want us to resuscitate your mother and I said of course I rushed to the hospital went to the ICU I was told she was still on sixth floor so I sat in the room waiting for her when they brought her in and I seen her I knew something really bad happened when the doctor came in I said what happened he said her sugar dropped to 23 she is a diabetic so someone should’ve been checking on her considering she could not eat or drink because they would not let her so he said they tried putting stuff in her IV and that her blood pressure was low I said why did you not use the port he said he didn’t know she had one it was surgically put in couple years ago no one has used it I repeatedly have to tell them that she has one I have pictures of her or she’s black and brown they were drawing blood from her fingertips it hurts so bad that is why I told a doctor why don’t you put a port in her and he said what a good idea I never thought of it so they did the surgery and put the port in her and like I said no one ever used it so I need to call her insurance company and let them know that and the person who stalled her heart shaped necklace they have diamonds on one side and her gold earrings shame on you shame shame on you my mother should be home right now they put on her death certificate multi organ failure the medical examiner would not except that because that’s not what she was in there for and that should not have happened so they hurry up and put sept us for two days then the funeral home was able to go get her and she was cremated when I got the death certificate is when I read she was sept us for two days seen that I was power of attorney somebody would’ve called me and told me that they didn’t sell the incompetence of the people there is why my mother is not at home please do not take your loved ones to this hospital

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

The Hospital staff are incompetent

Please don’t take your loved ones to this hospital my mother had to go there for something non life threatening I talked to her in the evening and she sounded good and may I say I had power of attorney to deal with her medical the hospital was to call me if anything went wrong or even to tell me what they were doing when I talk to her in the evening she sounded good I get a phone call the next morning at 7 AM to be asked did I want her to be intimidated and I said yes of course so I rushed to the hospital went to ICU she wasn’t there yet she was still on the sixth floor when they brought her down and they took me back there I cried because looking at her I knew something went wrong a doctor came in and said I needed to make a decision to take her off the ventilator or leave her on it and she would never wake up when I asked what happened he said in the evening her sugar dropped to 23 and they tried putting sugar in her IV and I asked why didn’t they use the port he said he didn’t know she had one he felt found it had the interns feel it said he had no idea the reason why the port was put in because in one of her stays she was black and blue all over from where they were blowing all her veins they were drawing blood from her fingertips she was crying because it hurt so bad I made a complaint because I had not heard from my doctor they had someone call me and I said why don’t they put a port in her so this never happens again and he said never thought of that good idea so they put the port in and they never used it never they could’ve put the sugar directly in the port that would’ve went directly into her main artery and someone decided to steal my mother‘s heart shaped diamond necklace and her gold earrings shame on you shame on you when I seen her they asked if I wanted an autopsy because my mother wanted to be cremated and I sat in that room from 7:15 AM till six in the evening I didn’t want them touching her anymore so the next day I contacted the funeral home they were going to go pick her up I got a phone call saying the medical examiner would not sign off on her death certificate because they put multi organ failure and that is not what she went in for and that should never been on there so they just added she went sept us for two days but i’m power of attorney how come no one told me because I talk to her that night she sounded good so if she was they should’ve told me and I could’ve been there for the two days and had conversations with her instead they just said that so that way she could go and hurry up and get cremated shame on you please do not take anyone to this hospital My mother should still be here and at home sham on all of you and there’s no heroes working in that hospital not one

Full Review Rating Breakdown

Incompetent staff, physicians and management

family member went in for one thing found out they have end stage cancer, was supposed to be put on hospice, was not able to come home to hospice because of rapid decline, no visitors allowed communication was at a stand still, finally after 10 days they allowed 2 visitor's to see our loved one, Dr's, palative care and hospice not there on weekends, so if your literally dying you have to wait until Monday to get things going, staff rude, rooms dirty, patient found in same position for hours, our family member went in 20 days ago walking and never c as me out, her rights were violated, there zero respect for her wishes, dignity and no compassion, DON'T GO THERE, your better off dying and suffering in your own home

Full Review Rating Breakdown

Services Provided

St John Macomb Oakland Hospital - Macomb Campus offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Audiology
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    St John Macomb Oakland Hospital - Macomb Campus is similar to the following 4 Hospitals near Warren, MI.

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St John Macomb Oakland Hospital - Macomb Campus