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About Physicians Regional Medical Center Pine Ridge
Physicians Regional Medical Center Pine Ridge is a Hospital in Naples, FL. This facility has 101 total beds. This facility has been rated 6 times, with an average patient rating of 1.3.
HCAHPS Patient Score
What is HCAHPS?
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.
*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.
** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.
Showing 5 of 5
No Customer Service in Emergency Room-GO ELSEWHERE!
Self-verified patient of Physicians Regional Medical Center Pine Ridge - Posted on October 26th, 2019
When your loved one shows up at the ER in an ambulance, the great customer service ends after the Registration Department. POOR customer service begins when you walk through the door to the ER. Dr Klein and the housekeeping staff were the only ones who provided any kind of customer service. The Nursing Staff and assistants are miserable and they want to make sure you feel the same way as them; miserable. It doesn't matter that you have a loved one in an emergency situation. They do as little as possible and do it grudgingly. My mothers vitals monitor was not hooked up correctly and kept beeping; the nurses shut it off so it wouldn't annoy them!! They didn't ask who I was, offered no information on my mothers situation, and kept a a scowl on their face the whole time. The hospital would be wise to hold these miserable people accountable. I will never bring my family back to this hospital. And if you think one customer leaving doesn't matter then I will tell you this: You can lose your customers the same way you gained them....one at a time.
28 hours no doctor and no antibiotics
Self-verified patient of Physicians Regional Medical Center Pine Ridge - Posted on March 5th, 2019
And counting. The nurses if you see them are very nice. I have not seen a doctor since I was transferred from the ER around 7 am yesterday morning. I have a UTI because of a certain long term medication and I have not been prescribed any antibiotics that I can take, I had to bring my own meds from home on some other drugs. The quality of service is horrible, I’d be 100% better at home with my antibiotics than sitting here taking up space without the prescription that I actually need. I cannot leave until released as my insurance will not cover a “walk out”, I will not be allowing this to go, admitting people for no reason and then not treating them???
Clinic and hospital don't communicate
Self-verified patient of Physicians Regional Medical Center Pine Ridge - Posted on February 15th, 2019
Self-verified patient of Physicians Regional Medical Center Pine Ridge - Posted on November 14th, 2018
My husband had shoulder replacement surgery here. The doctor never called me when he was finished. He had a cardiac incident that night and I was not called. He was kept overnight and although the staff were caring there was obviously a shortage. He was there 36 hours plus and was never given an opportunity to wash or brush his teeth, ugh!! Patients deserve basic hygiene!! The only reason for the fair review is the helpfulness of the staff. Otherwise it would be poor.
Terrible health care
Self-verified patient of Physicians Regional Medical Center Pine Ridge - Posted on September 5th, 2018
Physicians Regional Medical Center Pine Ridge offers the following services provided by staff, or by arrangement or agreement with a third party
|Extracorporeal Shockwave Lithotripter|
|Urgent Care Center|
|Designated Trauma Center|
|Adult Inpatient Psychiatric|
|Postoperative Recovery Room|
|Non-Medicare Organ Transplant|
|Cardiac Thoracic Surgery|
|Medicare Certified Transplant Center|
|Medical Surgical ICU|
|Coronary Care Unit|
|Cardiac Catheterization Lab|
|Psychiatric Child and/or Adolescent|
|CARF Inpatient Rehabilitation|
|Burn Care Unit|
|Alcohol and/or Drug|
|Acute Renal Dialysis|
Locations & Directions6101 Pine Ridge Rd, Naples, FL
Physicians Regional Medical Center Pine Ridge is similar to the following 4 Hospitals near Naples, FL.