About Conroe Regional Medical Center

Conroe Regional Medical Center is a Hospital in Conroe, TX. This facility has 350 total beds. This facility has been rated 6 times, with an average patient rating of 2.2.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
65%
Neutral Score
25%
Low Score
10%
Patient Recommendation*
92%
8%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

6 Ratings with 6 Comments

The overall average patient rating of Conroe Regional Medical Center is Poor. Conroe Regional Medical Center has been rated by 6 patients. From those 6 patients 6 of those left a comment along with their rating. The overall rating for Conroe Regional Medical Center is 2.2 of 5.0 stars.

Location

get directions Conroe Regional Medical Center
504 Medical Center Blvd
Conroe, TX 77304

Reviews

Showing 5 of 6

Kicked out

First off the maternity ward is amazing and everyone that works there is great. The E.R. not so much. I had a miscarriage with complications. I was left alone bleeding profusely with no extra pads. They didnt give me a call button so I had to go to the wall anytime I needed help. When I would call for help it would take a good 20-30 minutes. Once I even used my phone and called the hospital to try and get help. Then they would take forever to get a new pad for me. As if it was ok for me to sit in a pool of blood and chunks. They never gave me a blanket. I only had the one the ambulance gave me. There was no pillow. I was in sevier pain screaming and crying and wasnt even offered pain medicine for hours after arriving. I was dehydrated when I got here and I'm leaving dehydrated. When they said I was ready to be discharged I called my husband to bring me clothes, shoes, and wipes to clean the blood off of me. He hadn't showed up before they finished the paperwork but they kicked me out. Half naked still slightly bleeding they said I had to go wait in the lobby. They gave me socks because I pushed that I didn't want to go out barefoot. I'm sitting here cold, dizzy, covered in miscarriage blood with a blanket from the ambulance sitting on a pad I found and took without asking. A miscarriage is traumatic enough the way they handled it was even worse. I've had some bad experiences here before but this was by far the worst.

Wait time
60 minutes
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

ER

The doctor was the worse I have ever had! She did nothing. Said I need to go see my regular doctor. For my cold . Well I had bronchitis !! BAD!! Don’t know how she got a job? But I will Never go there again! They just changed my insurance for nothing done.

Wait time
30 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Patient profiling

How can you walk into a hospital with a possible broken arm and leave with no brakes everything is fine then look online at medical records and find out you have heart problems nobody informed me of anything except no brakes and no labs are done and nobody asks about about an itchy skin condition called eczema but instead writes on my medical records that I have tracks marks and label me a drug addic I see an APN for 2 minutes as soon as I get there from that and my appearance alone they can make such a call to go into my medicsl records and I receive state assistance so my medical records are pulled all the time for review and now this is gonna cause me a huge problem so thanks for nothing all they did was cost me what I depend on

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Peggy Murphy

I found this hospital to be good. Service, & staff were attentive & carring. It was clean. So over all I'd have to give it a 5 star rate.

Wait time
10 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Concerned mom

Terrible hospital. ER is not knowledgeable. Daughter sicker now and high fever. Did not touch her. Just gave her eye ointment. Go to another hospital.

Wait time
30 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Conroe Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Non-Medicare Organ Transplant
Urgent Care Center
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

504 Medical Center Blvd, Conroe, TX
  • Similiar Hospitals

    Conroe Regional Medical Center is similar to the following 4 Hospitals near Conroe, TX.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Conroe Regional Medical Center