About Brookwood Baptist Medical Center

Brookwood Baptist Medical Center is a Hospital in Birmingham, AL. This facility has 607 total beds. This facility has been rated 5 times, with an average patient rating of 2.6.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
67%
Neutral Score
21%
Low Score
12%
Patient Recommendation*
92%
8%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 2 Comments

The overall average patient rating of Brookwood Baptist Medical Center is Good. Brookwood Baptist Medical Center has been rated by 5 patients. From those 5 patients 2 of those left a comment along with their rating. The overall rating for Brookwood Baptist Medical Center is 2.6 of 5.0 stars.

Location

get directions Brookwood Baptist Medical Center
2010 Brookwood Medical Ctr Dr
Birmingham, AL 35209

Reviews

Showing 2 of 2

Not A Good Visit

Was told to be at hospital at 6 a.m. or surgery would be cancelled or rescheduled. Sat in waiting room 40 minutes to be called be to do paperwork that I already completed and faxed to them 5 days before surgery. Finally went back to pre-op and sat 2 1/2 hours. Never was checked on or told why I had to wait so long. Had to answer same questions over and over with different nurses and two anesthiologists. Did not have surgery after all of that time due to a very dismissive, condescending and rude doctor. Will be looking for a different doctor and different facility.

Wait time
40 minutes
Easy Appointment
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Disappointed in care

Elderly father was not changed for 24 hours.. skin has deteriorated and now another set of problems. Discharged before all of his problems were attended to. Doctor on vacation. Doctors assigned did not seem to care.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Brookwood Baptist Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Extracorporeal Shockwave Lithotripter
Occupational Therapy
Orthopedic Surgery
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis

Locations & Directions

2010 Brookwood Medical Ctr Dr, Birmingham, AL
  • Similiar Hospitals

    Brookwood Baptist Medical Center is similar to the following 4 Hospitals near Birmingham, AL.

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Brookwood Baptist Medical Center