About Banner Desert Medical Center

Banner Desert Medical Center is a Hospital in Mesa, AZ. This facility has 639 total beds. This facility has been rated 33 times, with an average patient rating of 2.5.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

33 Ratings with 16 Comments

The overall average patient rating of Banner Desert Medical Center is Poor. Banner Desert Medical Center has been rated by 33 patients. From those 33 patients 16 of those left a comment along with their rating. The overall rating for Banner Desert Medical Center is 2.5 of 5.0 stars.


get directions Banner Desert Medical Center
1400 S Dobson Rd
Mesa, AZ 85202


Showing 5 of 16

Banner Desert misdiagnose ailment. 2/17/2020

Banner Desert ER misdiagnose my ailment on 2 /17/2020. ER nurse tried to do a IV, it was worst IV procedure I've had had done. She dug and twisted the needle in my arm. Told her stop and get out. Another nurse came in and inserted the needle with no problems. I was sent to E R with a possible stroke or aneurism. Next day a neurologist diagnosed me was myasthenia gravis. Worst patient's experience.

Full Review Rating Breakdown

patient care

Worse patient care. Horrible attitude in the er. No empathy for someone sick.

Full Review Rating Breakdown


Some nurses have a real attitudes and one nurses gave my son s phone and dialed me when he wasn't suppose to talk.

Full Review Rating Breakdown

Unclean needs to be investigate

I would not even bring my dog there.

Wait time
45 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown


Services Provided

Banner Desert Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

1400 S Dobson Rd, Mesa, AZ
  • Similiar Hospitals

    Banner Desert Medical Center is similar to the following 4 Hospitals near Mesa, AZ.

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Banner Desert Medical Center