About Mountain View Regional Medical Center

Mountain View Regional Medical Center is a Hospital in Las Cruces, NM. This facility has 168 total beds. This facility has been rated 2 times, with an average patient rating of 1.5.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

2 Ratings with 1 Comment

The overall average patient rating of Mountain View Regional Medical Center is Poor. Mountain View Regional Medical Center has been rated by 2 patients. From those 2 patients 1 of those left a comment along with their rating. The overall rating for Mountain View Regional Medical Center is 1.5 of 5.0 stars.

Mapbox Map of Mountain View Regional Medical Center

Primary Address

4311 E Lohman Ave
Las Cruces, NM 88011
(505) 556-7600

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Showing 1 of 2

Where are the Adults?

With the exception of the female physician assistant (P.A.), who did make a correct diagnosis, the staff behaved like immature college boys. They spoke very rudely to the patient and his family and mostly sat around doing nothing. They were inefficient, causing us even more time waiting around. The doctor (D.O.) made a nasty comment to us about one of the female nurses being fat. The "tech" made threatening comments about the sharp needle he was about to stick in my husband, like he was hoping to scare him. Then he proceeded to splatter blood all over the patient's arm and the blankets, during a botched blood draw. He seemed to be trying to "show off". From now on, my family will avoid MountainView Hospital whenever possible. The disrespectful treatment there made a stressful experience even worse.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Full Review Rating Breakdown

Services Provided

Mountain View Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Non-Medicare Organ Transplant
Urgent Care Center
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Nuclear Medicine
Extracorporeal Shockwave Lithotripter
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

4311 E Lohman Ave, Las Cruces, NM
  • Similiar Hospitals

    Mountain View Regional Medical Center is similar to the following 4 Hospitals near Las Cruces, NM.

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Mountain View Regional Medical Center