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11 Ratings • 7 Comments

2.8
  • 3
  • 2
  • 1
  • 5

Quality Rating

Neutral

Effective Treatment
Clean Facility
Wait Time
36.7 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 11 of 11 Ratings

My fiance and I Almost died April 18th 2020

Me and my fiance both went in April 17th both vomiting but his vomit was yellow brown and black mine was green and yellow they sat us black and brown people in the white tent for screening for carona virus it was filthy my fiance threw up in his mask and asked for a new one because it was wet with vomit his nurse on the 17th said she cant because staff needs them more then the patient so after the chest x-ray they did not even check our breathing out we both were wheezing and coughing up mucas when they discharged us they said we did not prescribed any medicine to you guys I said well I came in with cough and nauseous burning throat from coughing the nurse said you need to get it over the counter I told her I'm a caregiver at a nursing facility who's hours got dropped and can't afford over the counter that's why I have medical she got mad and said let me go talk to the Dr and came back with nausea medicine perscription and clear baby balls of cough medicine but for my fiance they only gave him an inhaler and sent is both home with the same symptoms that night we both were up throwing up coughing stomachs hurting he rushed to the hospital after being driven by ambulance the day before back to the same hospital I started calling up to the hospital after I made a complaint to miss terressa the one who is in charge of complaints she never got back to me the day before for the miss treatment when I called to make sure my fiance was being properly treated Henry the house nurse hung up in my face and pretended he couldn't hear me and hung up again so I drove to the hospital still wheezing same symptoms I needed help they made me check in and brought me to the same white tent as the day before no one came to check my breathing I needed an inhaler because I told them my inhaler at home was on 000 so then they brought in a crying homeless white man barefoot into the unclean tent when he wouldn't stop crying I asked the nurse to help him because he was in pain and needed booties or trasgbags for his feet she said are you talking to me I said yes the man needs help she said I'm he's walking in barefoot like he came I said seriously so I went to the tent to complain she followed me and told them to call security and had all the nursing staff meeting in front of emergency room with security telling me they were releasing me I said what did I do I'm helping someone out they said we don't care the cops have been called your gonna be escorted I was turned away due to the stress and crying had an asthma attack while waiting for my fiance to be discharged with the final conclusion he has gastritis and almost died so I tried calling terressa the one who has to take complaints she still never got back to me when I left my fiance said the nurse came in and said I yelled at his mom which was not true and said I always do this all the time my fiance who knows me said she is the nicest person in the world she was mad you guys did not give us the proper care the day before and they didn't say sorry I haven't gotten a call back and when I asked for HIPPA number to report the nurses in the front were telling me that doesn't exist a complaint number so I left tearing up frustrated f Wheezing and coughing up mucas on my lungs my fiance is back at home now but I still have to go back out during the virus to a new hospital to be seen due to the mistreatment from their over worked staff they are not treating people for what they have just testing for carona virus sending black and brown people and homeless people to the white tent and saying we will call three days later I have never been this humiliated in front of people who have the same job as me we just aren't the same level or color so I have to take off my job to take care of myself during my time of sickness and if I die or he dies my family has been warned to sue the living Jesus out of this hospital who is mistreating us oh and when I came today to be checked in for breathing the nurse told me I was there for detox I was like wait what I don't do drugs or drink alcohol very miss judged horrible treatment and the complaints are not being taken seriously miss terressa has by the end of this is now the second day no call back and now I know my rights this is the worst facility to go to for treatment they never checked our breathing only swabbed our throats and sent is on our way worse if anyone knows how to report mistreatment from hospitals for poor people who are in need of emergency help they are getting reported immediately

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Miss diagnosed my fiance almost died Saturday April 18th 2020

Me and my fiance both went in April 17th both vomiting but his vomit was yellow brown and black mine was green and yellow they sat us black and brown people in the white tent for screening for carona virus it was filthy my fiance threw up in his mask and asked for a new one because it was wet with vomit his nurse on the 17th said she cant because staff needs them more then the patient so after the chest x-ray they did not even check our breathing out we both were wheezing and coughing up mucas when they discharged us they said we did not prescribed any medicine to you guys I said well I came in with cough and nauseous burning throat from coughing the nurse said you need to get it over the counter I told her I'm a caregiver at a nursing facility who's hours got dropped and can't afford over the counter that's why I have medical she got mad and said let me go talk to the Dr and came back with nausea medicine perscription and clear baby balls of cough medicine but for my fiance they only gave him an inhaler and sent is both home with the same symptoms that night we both were up throwing up coughing stomachs hurting he rushed to the hospital after being driven by ambulance the day before back to the same hospital I started calling up to the hospital after I made a complaint to miss terressa the one who is in charge of complaints she never got back to me the day before for the miss treatment when I called to make sure my fiance was being properly treated Henry the house nurse hung up in my face and pretended he couldn't hear me and hung up again so I drove to the hospital still wheezing same symptoms I needed help they made me check in and brought me to the same white tent as the day before no one came to check my breathing I needed an inhaler because I told them my inhaler at home was on 000 so then they brought in a crying homeless white man barefoot into the unclean tent when he wouldn't stop crying I asked the nurse to help him because he was in pain and needed booties or trasgbags for his feet she said are you talking to me I said yes the man needs help she said I'm he's walking in barefoot like he came I said seriously so I went to the tent to complain she followed me and told them to call security and had all the nursing staff meeting in front of emergency room with security telling me they were releasing me I said what did I do I'm helping someone out they said we don't care the cops have been called your gonna be escorted I was turned away due to the stress and crying had an asthma attack while waiting for my fiance to be discharged with the final conclusion he has gastritis and almost died so I tried calling terressa the one who has to take complaints she still never got back to me when I left my fiance said the nurse came in and said I yelled at his mom which was not true and said I always do this all the time my fiance who knows me said she is the nicest person in the world she was mad you guys did not give us the proper care the day before and they didn't say sorry I haven't gotten a call back and when I asked for HIPPA number to report the nurses in the front were telling me that doesn't exist a complaint number so I left tearing up frustrated f Wheezing and coughing up mucas on my lungs my fiance is back at home now but I still have to go back out during the virus to a new hospital to be seen due to the mistreatment from their over worked staff they are not treating people for what they have just testing for carona virus sending black and brown people and homeless people to the white tent and saying we will call three days later I have never been this humiliated in front of people who have the same job as me we just aren't the same level or color so I have to take off my job to take care of myself during my time of sickness and if I die or he dies my family has been warned to sue the living Jesus out of this hospital who is mistreating us oh and when I came today to be checked in for breathing the nurse told me I was there for detox I was like wait what I don't do drugs or drink alcohol very miss judged horrible treatment and the complaints are not being taken seriously miss terressa has by the end of this is now the second day no call back and now I know my rights this is the worst facility to go to for treatment they never checked our breathing only swabbed our throats and sent is on our way worse if anyone knows how to report mistreatment from hospitals for poor people who are in need of emergency help they are getting reported immediately

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Miss diagnosed my fiance almost died Saturday April 18th 2020

Me and my fiance both went in April 17th both vomiting but his vomit was yellow brown and black mine was green and yellow they sat us black and brown people in the white tent for screening for carona virus it was filthy my fiance threw up in his mask and asked for a new one because it was wet with vomit his nurse on the 17th said she cant because staff needs them more then the patient so after the chest x-ray they did not even check our breathing out we both were wheezing and coughing up mucas when they discharged us they said we did not prescribed any medicine to you guys I said well I came in with cough and nauseous burning throat from coughing the nurse said you need to get it over the counter I told her I'm a caregiver at a nursing facility who's hours got dropped and can't afford over the counter that's why I have medical she got mad and said let me go talk to the Dr and came back with nausea medicine perscription and clear baby balls of cough medicine but for my fiance they only gave him an inhaler and sent is both home with the same symptoms that night we both were up throwing up coughing stomachs hurting he rushed to the hospital after being driven by ambulance the day before back to the same hospital I started calling up to the hospital after I made a complaint to miss terressa the one who is in charge of complaints she never got back to me the day before for the miss treatment when I called to make sure my fiance was being properly treated Henry the house nurse hung up in my face and pretended he couldn't hear me and hung up again so I drove to the hospital still wheezing same symptoms I needed help they made me check in and brought me to the same white tent as the day before no one came to check my breathing I needed an inhaler because I told them my inhaler at home was on 000 so then they brought in a crying homeless white man barefoot into the unclean tent when he wouldn't stop crying I asked the nurse to help him because he was in pain and needed booties or trasgbags for his feet she said are you talking to me I said yes the man needs help she said I'm he's walking in barefoot like he came I said seriously so I went to the tent to complain she followed me and told them to call security and had all the nursing staff meeting in front of emergency room with security telling me they were releasing me I said what did I do I'm helping someone out they said we don't care the cops have been called your gonna be escorted I was turned away due to the stress and crying had an asthma attack while waiting for my fiance to be discharged with the final conclusion he has gastritis and almost died so I tried calling terressa the one who has to take complaints she still never got back to me when I left my fiance said the nurse came in and said I yelled at his mom which was not true and said I always do this all the time my fiance who knows me said she is the nicest person in the world she was mad you guys did not give us the proper care the day before and they didn't say sorry I haven't gotten a call back and when I asked for HIPPA number to report the nurses in the front were telling me that doesn't exist a complaint number so I left tearing up frustrated f Wheezing and coughing up mucas on my lungs my fiance is back at home now but I still have to go back out during the virus to a new hospital to be seen due to the mistreatment from their over worked staff they are not treating people for what they have just testing for carona virus sending black and brown people and homeless people to the white tent and saying we will call three days later I have never been this humiliated in front of people who have the same job as me we just aren't the same level or color so I have to take off my job to take care of myself during my time of sickness and if I die or he dies my family has been warned to sue the living Jesus out of this hospital who is mistreating us oh and when I came today to be checked in for breathing the nurse told me I was there for detox I was like wait what I don't do drugs or drink alcohol very miss judged horrible treatment and the complaints are not being taken seriously miss terressa has by the end of this is now the second day no call back and now I know my rights this is the worst facility to go to for treatment they never checked our breathing only swabbed our throats and sent is on our way worse if anyone knows how to report mistreatment from hospitals for poor people who are in need of emergency help they are getting reported immediately

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Great staff

I was hospitalized for 7 days and the way they treat me it was great, all the nurses were very friendly and helpful all the time that I was there

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Great pediatric Emergency room experience.

Great care. Top notch service that us second to none for my little girl who also has juvenile type 1 diabetes but this time was due to hand injury. We were taken for x Ray before we were even out of the triage room. Dr.V is empathetic and just so amazing. She is very smart and humble. In the past the staff was able to get lines in her first try and she didn't cry at all. I am very confident in the care and ability. I am only speaking of the emergency room department. I was so impressed in the past that I called and left Kudos for the staff but the manager did not relay my praise. The staff is very kind and do care. There are times that we have had to wait but you have to remember that it is an emergency department and they take patient s based on severity and need. The staff has always kept us updated with times and offered water and warm blankets. I have very high standards and work as a health care professional in a children's hospital so for an ugly old looking hospital the care really makes up for it and I would much rather have great care than a shiny new looking facility. Kudos to all of you especially Dr.V, triage nurse and X-ray tech for getting us back so quickly and getting pain managed so quickly without complications. Perfect balance and although I'd rather not be in a hospital at all I was very happy with the care my little girl received. great job everyone!

Wait time
20 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Menifee Valley Medical Center send you home to die.

My friend starter was rotten with severe stomach pain and severe vomiting at age 6 urine sample and gave her one antinausea pill and sent her home with not even as much as a prescription they did not do any scans IVs blood test x-rays nothing for hours later she’s been transferred to radius Children’s Hospital with a hernia and twisted intestines if they would’ve done a scan even they would’ve found this out radius Children’s Hospital said without immediate surgery this sweet six-year-old would’ve passed away I will never recommend you to anyone and they are currently under investigation do you not go to this hospital

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Great service, awesome staff

Have been to this hospital 3 times so far in 2019. The staff have been terrific, friendly, caring, couldnt have asked fir a better experience

Wait time
30 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Menifee Valley Medical Center