About Gulf Coast Medical Center

Gulf Coast Medical Center is a Hospital in Fort Myers, FL. This facility has 356 total beds. This facility has been rated 10 times, with an average patient rating of 2.3.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
69%
Neutral Score
22%
Low Score
9%
Patient Recommendation*
94%
6%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

10 Ratings with 9 Comments

The overall average patient rating of Gulf Coast Medical Center is Poor. Gulf Coast Medical Center has been rated by 10 patients. From those 10 patients 9 of those left a comment along with their rating. The overall rating for Gulf Coast Medical Center is 2.3 of 5.0 stars.

Location

Gulf Coast Medical Center
13681 Doctors Way
Fort Myers, FL 33912

Reviews

Showing 5 of 9

One Star

Worst experience I have ever had in my entire life !!!!!! Went to emergency with extremly swollen feet and ankles. Was eventually seen by a person who called himself a doctor (Dwight Phelps) wh mio not only did NOTHING BUT HAD THE UNMITIGATED AUDACITY TO TELL ME I HAD A LOT OF NERVE COMING THERE FOR SUCH A MINOR ISSUE. would not go there again if I was dieing.

Full Review Rating Breakdown

Failed to control my pain made me suffer

I had sepsis/severe toxic shock. I had an open wound on my heel. I had surgery on my arm twice to remove an infected fistula. I was in a lot of pain and both my doctor and palliative failed to give me anything but Tylenol for weeks. I waited to long to get my medication, meals, and to be cleaned. Staff failed to see I was bleeding internally for weeks gave me a blood transfusion instead of finding the problem.

Full Review Rating Breakdown

I WILL NEVER GO THERE AGAIN

I had a couple of fabulous nurses but the Anastheologist brought in a young woman who had NEVER done a spinal before. He allowed her to keep trying and she couldn't hit the spot. My back looks like a pincushion. The pain was excruciating. I have had numerous spinals for surgery and Never in my life have I gone through any pain when getting it until yesterday. A slight poke and then numb. I never go back there. I will go to Naples from now on even if I have to change Drs. 😖

Full Review Rating Breakdown

Started out well, fell apart fast,

MRI department is a disaster, equipment is out dated, neurologist department after admission completely failed because of MRI department, after 4 days I left the hospital with out a diagnosis from the hospital, this story can go on for many other reasons, now I am at another hospital

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Worst ER Experience I’ve Ever Had!

Absolutely horrific time at the ER last night. Waste of time and money and I was having heart and possible stroke issue. Left sitting for over 6 hours. Not one nurse came to check on me or look at my vitals, during this time I had a episode with my heart skipping and blood pressure spiking and nobody even looked plus we had to tell the Dr what happened and he didn’t even care. Not a word. This is the worst ER experience I have ever had and I do not recommend anyone with heart problems or any problem to go here! Absolutely horrible! The only kind person was the guy that checked us out and took our money. Never again.

Full Review Rating Breakdown

Services Provided

Gulf Coast Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Gulf Coast Medical Center is similar to the following 4 Hospitals near Fort Myers, FL.

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Gulf Coast Medical Center