About Crittenton Hospital Medical Center

Crittenton Hospital Medical Center is a Hospital in Rochester, MI. This facility has been rated 8 times, with an average patient rating of 3.5.

Rating Overview

20 Ratings with 17 Comments

The overall average patient rating of Crittenton Hospital Medical Center is Poor. Crittenton Hospital Medical Center has been rated by 20 patients. From those 20 patients 17 of those left a comment along with their rating. The overall rating for Crittenton Hospital Medical Center is 2.3 of 5.0 stars.

Location

get directions Crittenton Hospital Medical Center
1101 W University Dr
Rochester, MI 48307

Reviews

Showing 5 of 6

Blood transfusion

I brought my mother in for a blood transfusion. She is a leukemia patient. They have closed their outpatient clinic at the hospital so we had to go through ER. Worst experience ever! No 86 year old woman who undergoes chemo, should have to lay there for 5 hours before they even begin the transfusion! Something is definitely wrong here. You need to open up an outpatient clinic again! I can't even give you one star the service was so bad!

Full Review Rating Breakdown

Patient Safety Lacking

I went to Crittenton last December for a simple chest x-ray and ended up in the ER with a head laceration requiring stitches and a broken finger. The x-ray tech seemed to have no experience at her job and made me hold my breath until I was dizzy and seeing stars. After the first x-ray I told her I was going to faint and even sat on the bench with my head between my legs. She did nothing to help. After second x-ray which took an interminable amount of time I was seeing stars and had to sit down. I was crying and told the tech I was going to pass out. She did nothing to help me but stood there impatiently waiting for me to get up again. During the third x-ray I fainted and got a big gash in my head and bent my fingers backwards breaking one and injuring others. I woke up on the floor to the sight of EMTs around me and was taken to the ER for stitches and x-rays and tests. I must say the ER care was very good. My hand injuries required therapy for two months afterwards and the lump on my head didn't go away for about 6 months. The Crittenton administration was totally unsympathetic and I had to pay all the bills. I wrote, I called, I visited the hospital and got nowhere. Obviously patient well-being is of a low priority at this hospital.

Full Review Rating Breakdown

Excellent Service across the board

I came into Crittenton through emergency with severe back, hip and leg pain. Could not walk... every doctor, nurse and attendant that I came across over the week was so caring to me and never dismissive at all. They were there to work with myself and my husband to help me. Dr Alatassi, Dr Douhaugh, Dr Raduaad asmmuli oh and Dr Bergain and nurses Rachel, Melissa, Jocelyn, Coleen and Matt. Sorry if I forgot someone as I am still on tons of meds to help me. Thank you so much!! Beth - a thankful patient

Easy Appointment
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

very bad experience!!!!!!!

Very bad experience!!!!!!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Hospitalized for stroke and rehabilitation

I was a stroke patient from February 6th to February 24th, 2018. The service was great. However, due to my kidney disease condition, I was unable to fully cooperate with morning rehabilitation exercises. Nevertheless, I would recommend the hospital for any one needing care.

Full Review Rating Breakdown

Locations & Directions

1101 W University Dr, Rochester, MI
  • Similiar Hospitals

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Crittenton Hospital Medical Center