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About Advocate Lutheran General Hospital
Advocate Lutheran General Hospital is a Hospital in Park Ridge, IL. This facility has 638 total beds. This facility has been rated 16 times, with an average patient rating of 4.3.
HCAHPS Patient Score
What is HCAHPS?
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.
*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.
** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.
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Self-verified patient of Advocate Lutheran General Hospital - Posted on November 8th, 2019
My girlfriend was taken to your hospital and in the psychiatric ward. Released but now am finding she needs help as she is in Condell now. A Dr Murphy told her if she ever has a problem to cone rite back here. She does not have ins and everyone was aware. I called your hospital and talked to tge command center and told social worker from condell to call as they would know what to do. They claim to have no rooms. Today I stopped in lLutheran to try and find this command center which no one seems to know if it exists or where it is. I was talikng to 2 very nice ladies explaining when this rude gray haired lady ( Murphy) walked up and whats tge problem blah blah blah with such an attitude I wouldnt let her clean tge bathrooms. She then while Im trying to explain the situation stops ranting Im talking while I was in the middle of explaining then turns in a huff and walks off. What kibd of patience is tgat for a psychiatric care person. Incidentally I believe that to be Dr Murphy , glasses gray hair who also told Laurice to come back here if she ever has a problem. I would hope tgat someone in that capacity would be more understanding and u can find tge command center. Thank you
Self-verified patient of Advocate Lutheran General Hospital - Posted on May 6th, 2018
phenomenal care on the 8Tower Oncology unit....they saved my life! Dr. Klein, the nurses, the aides, the housekeepers, the maintenance guy all worked together to take care of me and teach me what I could do to get the best outcomes. It's been two years since my transplant and I am doing fabuous!
Self-verified patient of Advocate Lutheran General Hospital - Posted on December 13th, 2017
I took my husband to the ER we are waiting for about 5 hrs now and when we ask at the front desk we was informed that there is 6 patients ahead of us and we have to wait for another hr or so to get the bed and from that God only knows how long we still have to wait . Now this make me wonder what kind of Emergency Response is that ???
Self-verified patient of Advocate Lutheran General Hospital - Posted on March 28th, 2017
Advocate Lutheran General Hospital offers the following services provided by staff, or by arrangement or agreement with a third party
|Extracorporeal Shockwave Lithotripter|
|Urgent Care Center|
|Designated Trauma Center|
|Medical Surgical ICU|
|Coronary Care Unit|
|Adult Inpatient Psychiatric|
|Postoperative Recovery Room|
|Non-Medicare Organ Transplant|
|Cardiac Thoracic Surgery|
|Medicare Certified Transplant Center|
|Cardiac Catheterization Lab|
|Psychiatric Child and/or Adolescent|
|CARF Inpatient Rehabilitation|
|Burn Care Unit|
|Alcohol and/or Drug|
|Acute Renal Dialysis|
Locations & Directions1775 Dempster St, Park Ridge, IL
Advocate Lutheran General Hospital is similar to the following 4 Hospitals near Park Ridge, IL.