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About Advocate Lutheran General Hospital

Advocate Lutheran General Hospital is a Hospital in Park Ridge, IL. This facility has 608 total beds. This facility has been rated 14 times, with an average patient rating of 4.6.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
76%
Neutral Score
18%
Low Score
6%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

14 Ratings with 3 Comments

The overall average patient rating of Advocate Lutheran General Hospital is Excellent. Advocate Lutheran General Hospital has been rated by 14 patients. From those 14 patients 3 of those left a comment along with their rating. The overall rating for Advocate Lutheran General Hospital is 4.6 of 5.0 stars.

Location

get directions Advocate Lutheran General Hospital
1775 Dempster St
Park Ridge, IL 60068

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Reviews

Showing 3 of 3

Five Stars

phenomenal care on the 8Tower Oncology unit....they saved my life! Dr. Klein, the nurses, the aides, the housekeepers, the maintenance guy all worked together to take care of me and teach me what I could do to get the best outcomes. It's been two years since my transplant and I am doing fabuous!

Wait time
5 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

I took my husband to the ER we are waiting for about 5 hrs now and when we ask at the front desk we was informed that there is 6 patients ahead of us and we have to wait for another hr or so to get the bed and from that God only knows how long we still have to wait . Now this make me wonder what kind of Emergency Response is that ???

Friendly Staff
Communicates Well
Full Review Rating Breakdown

Five Stars

This is a great Doc. and his nurse

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Advocate Lutheran General Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
Coronary Care Unit
PET Scan
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Geriatric Psychiatric
Obstetrics
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

1775 Dempster St, Park Ridge, IL
  • Similiar Hospitals

    Advocate Lutheran General Hospital is similar to the following 4 Hospitals near Park Ridge, IL.

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Advocate Lutheran General Hospital