About Advocate Lutheran General Hospital

Advocate Lutheran General Hospital is a Hospital in Park Ridge, IL. This facility has 638 total beds. This facility has been rated 16 times, with an average patient rating of 4.3.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
76%
Neutral Score
18%
Low Score
6%
Patient Recommendation*
96%
4%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

16 Ratings with 4 Comments

The overall average patient rating of Advocate Lutheran General Hospital is Great. Advocate Lutheran General Hospital has been rated by 16 patients. From those 16 patients 4 of those left a comment along with their rating. The overall rating for Advocate Lutheran General Hospital is 4.3 of 5.0 stars.

Location

get directions Advocate Lutheran General Hospital
1775 Dempster St
Park Ridge, IL 60068

Reviews

Showing 4 of 4

Run around

My girlfriend was taken to your hospital and in the psychiatric ward. Released but now am finding she needs help as she is in Condell now. A Dr Murphy told her if she ever has a problem to cone rite back here. She does not have ins and everyone was aware. I called your hospital and talked to tge command center and told social worker from condell to call as they would know what to do. They claim to have no rooms. Today I stopped in lLutheran to try and find this command center which no one seems to know if it exists or where it is. I was talikng to 2 very nice ladies explaining when this rude gray haired lady ( Murphy) walked up and whats tge problem blah blah blah with such an attitude I wouldnt let her clean tge bathrooms. She then while Im trying to explain the situation stops ranting Im talking while I was in the middle of explaining then turns in a huff and walks off. What kibd of patience is tgat for a psychiatric care person. Incidentally I believe that to be Dr Murphy , glasses gray hair who also told Laurice to come back here if she ever has a problem. I would hope tgat someone in that capacity would be more understanding and u can find tge command center. Thank you

Full Review Rating Breakdown

Five Stars

phenomenal care on the 8Tower Oncology unit....they saved my life! Dr. Klein, the nurses, the aides, the housekeepers, the maintenance guy all worked together to take care of me and teach me what I could do to get the best outcomes. It's been two years since my transplant and I am doing fabuous!

Wait time
5 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

I took my husband to the ER we are waiting for about 5 hrs now and when we ask at the front desk we was informed that there is 6 patients ahead of us and we have to wait for another hr or so to get the bed and from that God only knows how long we still have to wait . Now this make me wonder what kind of Emergency Response is that ???

Friendly Staff
Communicates Well
Full Review Rating Breakdown

Five Stars

This is a great Doc. and his nurse

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Advocate Lutheran General Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis

Locations & Directions

1775 Dempster St, Park Ridge, IL
  • Similiar Hospitals

    Advocate Lutheran General Hospital is similar to the following 4 Hospitals near Park Ridge, IL.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Advocate Lutheran General Hospital