About Hillcrest Hospital

Hillcrest Hospital is a Hospital in Cleveland, OH. This facility has 280 total beds. This facility has been rated 2 times, with an average patient rating of 2.

HCAHPS Patient Score

5 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

2 Ratings with 1 Comment

The overall average patient rating of Hillcrest Hospital is Poor. Hillcrest Hospital has been rated by 2 patients. From those 2 patients 1 of those left a comment along with their rating. The overall rating for Hillcrest Hospital is 2.0 of 5.0 stars.

Mapbox Map of Hillcrest Hospital

Primary Address

6780 Mayfield Rd
Cleveland, OH 44124
(440) 312-4500

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Avoid Hillcrest if at all possible

I was admitted to the ER by squad after being mangled in a simple office procedure gone bad at Cleveland Clinic Twinsburg. The ED staff ignored me for hours while I waited in excruciating pain to go to surgery. I was bleeding and no one ever checked to see if I was ok. The people in pre-op were rude and condescending. I felt dehumanized. I pray I never have the misfortune of being taken to Hillcrest again. It is a sad state of affairs there. I would recommend avoiding Hillcrest or Cleveland Clinic facility at all costs, but its becoming increasingly difficult as they have a stranglehold/monopoly on health care in this area. Stay healthy

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Hillcrest Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

6780 Mayfield Rd, Cleveland, OH
  • Similiar Hospitals

    Hillcrest Hospital is similar to the following 4 Hospitals near Cleveland, OH.

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Hillcrest Hospital