About Virginia Hospital Center

Virginia Hospital Center is a Hospital in Arlington, VA. This facility has 334 total beds. This facility has been rated 12 times, with an average patient rating of 2.4.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
81%
Neutral Score
15%
Low Score
4%
Patient Recommendation*
98%
2%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

12 Ratings with 10 Comments

The overall average patient rating of Virginia Hospital Center is Poor. Virginia Hospital Center has been rated by 12 patients. From those 12 patients 10 of those left a comment along with their rating. The overall rating for Virginia Hospital Center is 2.4 of 5.0 stars.

Location

Virginia Hospital Center
1701 N George Mason Dr
Arlington, VA 22205

Reviews

Showing 5 of 10

Inappropriate and Time Lost

My Asian-American 85 yrs old mother visited ER in March 2021 due to a compression fracture (L5 and S1) as well as hand bones fracture from a fall. She was admitted as an "Outpatient" though she had suffered much pain for any movement while laying. Case Manager Therese P, Elizbeth (G) PT (Pediatric?), and PT Duyen N. discharged her home on 3rd day without my consent by sending her with a medical transport that was ordered by the hospital. They actually wanted her out on 2nd day. I thought she should be in a rehab at minimum as she was disable and needed regular PT etc. I wanted a discussion with an orthopedic physician or his/her assessment report before her discharge but none of this available. I left messages without any return call even after the discharge. This made me questioned that she may not be seen by an orthopedic! There were conflicted info. The nurses informed us (during my visit on 1st night and during a call with my brother on 2nd day) that our mother would be assessed by an Orthopedic and PT next day (her 2nd day). In addition, my brother was informed from a nurse that a PT recommended her to a rehab. Case manager informed us differently that these assessments were performed on 1st day. It was a very strange and disappointed experience. In addition, there was only a list of medication that sent home with her with her past rehabilitation physician from a year ago (not hospital) electronic signature that his name was never mentioned this time for her assessment. Are they short in physicians? I have to comment that nurses and aid(s) were tentative, caring, and responsive from my witness during visit on 1st day as well as phone calls. We appreciate these staff but not the management.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Emergency Room Nightmare December 2020

Waited 3 hours in emergency room with outside door open frigid freezing lobby no working tv outrageous reckless n

Full Review Rating Breakdown

Knee replacement surgery

I was extremely happy with the care and service I got from everyone at this hospital, from the personnel that check you in, to the nurses (in all parts of the hospital), anesthesiologists, and of course my surgeon. I plan to get my other knee replaced and will not hesitate to come back. Private rooms, a great selection of food, staff change-overs that include you so you can let the new shift if you need anything, constant information on your progress, etc, etc.

Full Review Rating Breakdown

Appears to exhibit discriminatory practices

The front desk attendant just confirmed a white lady they came in After her was taken in the back before her . My girlfriend is African american . I believe these is an issue of discrimination going on here 1st comment Came to the emergency room on 12/3/19 with my girlfriend Nije Darden who was having chest pains , and has a history of a collapsed lung on two prior occasions . She waited and waited , in pain and hard to breath , and even watched those that arrived after her be seen before her . All i can say is terrible serious , just Terrible. It’s now 12/4/19 and we are still waiting . It’s hard watching her is so much pain with others here not nearly in as much pain . But while she’s in pain i will with reviews , and write reviews and write reviews Patrick

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

The Doctors Don't Listen to Patient's Needs

Good luck trying to get any doctor here to listen to you.

Full Review Rating Breakdown

Services Provided

Virginia Hospital Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Virginia Hospital Center is similar to the following 4 Hospitals near Arlington, VA.

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Virginia Hospital Center