About Citrus Memorial Hospital

Citrus Memorial Hospital is a Hospital in Inverness, FL. This facility has 198 total beds. This facility has been rated 8 times, with an average patient rating of 3.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
62%
Neutral Score
26%
Low Score
12%
Patient Recommendation*
91%
9%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

8 Ratings with 6 Comments

The overall average patient rating of Citrus Memorial Hospital is Good. Citrus Memorial Hospital has been rated by 8 patients. From those 8 patients 6 of those left a comment along with their rating. The overall rating for Citrus Memorial Hospital is 3.0 of 5.0 stars.

Location

get directions Citrus Memorial Hospital
502 W Highland Blvd
Inverness, FL 34452

Reviews

Showing 5 of 6

Great Service

I an a disabled vet who normally goes to VA. My outpatient surgery was a wonderful experience and very satisfying. Nurses and staff were most attentive to my every need. In recovery I was offered drink and food which was very good. My 90 year Mom was with me. A wonderful nurse brought Mom two warm blankets to put under and over her without her having to ask. 8 hours later I am still without pain. Dr Carmain is an excellent surgeon with a great happy face inspiring confidence. I would highly recommend Citrus Memorial to anyone. A fantastic experience. And I am still having a great day! Hats off to everyone who took awesome care of me. THANK YOU!!! Ariane I am a disabled vet who normally goes to VA. This time I was sent to Citrus Memorial. I had breast surgery this morning as an outpatient. All the nurses and staff were very attentive to my needs. Dr Carmain is an awesome surgeon. After surgery I was brought hot tea with a turkey sandwich I selected. My 90 year old was with me. The nurse brought her warm blankets to place under and over her. Great. When leaving the staff wheeled us both to Mom" car. 8 hours after surgery no pain. Wonderful persons! I had such a fantastic experience. I would be most pleased to return to Citrus Memorial should the need arise in the future. Hats off to a very satisfying experience.

Full Review Rating Breakdown

My experience at Citrus Memorial

I was admitted with a stomach bleed. The care I had was excellent. I needed several blood draws. The phlebotomist there are top notch. Such a caring and compassionate staff. I give them very high marks .

Wait time
20 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

One Star

Mad Mother

My daughter was treated at Citrus memorial and was treated poorly. There is no wonder why mental health patients feel that they cannot receive adequate treatment; so, they go un-diagnosed and un-medicated. She was treated like a drug addict, when she has generalized anxiety disorder and postpartum depression. I believe the medical field should realize that: mental health DOES affect physical health. Stop treating patients like they are nothing more than a drug addict, looking for their next high. Especially, when their drug and alcohol test, comes back negative. Something that she didn't even know she was being tested for to begin with. Show compassion, instead of contempt.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Five Stars

Brought my small child to the emergency department during this time he had to get blood work an he was freaking out to say the least I was so impressed with the paramedic chelsea on how she handle my son with such care took her time got him to calm down make little jokes in able to get blood work I would take DNA of my small children to citrus after seeing how she handle my son she was a very professional paramedic who truly cares thank you paramedic chelsea words can not describe how you turn a crying boy into a laughinug boy with your jokes thank you again from the bottom of my heart

Wait time
25 minutes
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Citrus Memorial Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Coronary Care Unit
Clinical Laboratory
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Cardiac Catheterization Lab
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis

Locations & Directions

502 W Highland Blvd, Inverness, FL
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Citrus Memorial Hospital