About Providence-Providence Park Hospital, Southfield Campus

Providence-Providence Park Hospital, Southfield Campus is a Hospital in Southfield, MI. This facility has been rated 4 times, with an average patient rating of 3.5.

Rating Overview

4 Ratings with 3 Comments

The overall average patient rating of Providence-Providence Park Hospital, Southfield Campus is Great. Providence-Providence Park Hospital, Southfield Campus has been rated by 4 patients. From those 4 patients 3 of those left a comment along with their rating. The overall rating for Providence-Providence Park Hospital, Southfield Campus is 3.5 of 5.0 stars.

Location

get directions Providence-Providence Park Hospital, Southfield Campus
16001 W 9 Mile Rd
Southfield, MI 48075

Reviews

Showing 3 of 3

Phlebotomy dept at 22250

The unprofessional behavior and conversation with person about to draw my blood draw was not necessary nor asked for. It was done around other patients and I started to walk out when she started to talk about my vein condition and that it was scarred and I probably wouldn't be able to use much longer. When in fact I have good veins. But basically I did not ask for her commentary on my veins as if she was implying something like drug usage. I was beyond embarrassed as now I have all eyes on me. She should probably be more concerned with that line across her nose and working on proper nose blowing techniques!

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Providence Southfield Outstanding

I have had numerous surgeries at this Hospital. I commend the hard working staff. Almost every one I have met have been very courteous, friendly and extremely helpful.

Wait time
5 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Two Stars

customer service was terrible. my mother is on a walker and despite the sign indicating that a valet was on duty they were not and there were no attendants at the gates to let patients into the facility. I had to park at another lot and walked back while my mother waited. All of this at 8:00 in the morning on a Monday with no one available at the desk to answer questions. Doctors are the only industry that schedule appointment times knowing they will not meet them (our appointment was at 8:45 and we didn't get into the doctor until 9:30 and this has been a repeat occurrence. How are you backed up from the first appointment in the morning). Apparently other peoples time is not as important as the doctors. The back specialist at Providence I would definitely not recommend to anyone.

Wait time
45 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Locations & Directions

16001 W 9 Mile Rd, Southfield, MI
  • Similiar Hospitals

    Providence-Providence Park Hospital, Southfield Campus is similar to the following 4 Hospitals near Southfield, MI.

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Providence-Providence Park Hospital, Southfield Campus