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About Utah Valley Regional Medical Center
Utah Valley Regional Medical Center is a Hospital in Provo, UT. This facility has 395 total beds. This facility has been rated 8 times, with an average patient rating of 2.5.
HCAHPS Patient Score
What is HCAHPS?
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.
*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.
** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.
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Utah Valley Discriminates Against Overweight People
Self-verified patient of Utah Valley Regional Medical Center - Posted on May 23rd, 2020
My daughter has been in severe pain for 2 years. After multiple tests doctors finally found the cause. Her first surgery was scheduled to happen on March 27. Due to covid, they canceled it because it wasn’t critical. Surgery was rescheduled for May 1. They rescheduled because Utah Valley was unable to get her a covid test. Rescheduled for May 29. Canceled because she’s too fat. Yes boys and girls Utah Valley hospital cancelled surgery because a patient’s BMI is one point over their arbitrary number. Rescheduled for June 5 because the BMI index changes in June. They just canceled the surgery at all until the covid crisis is over because Utah Valley is incapable of treating people with a higher BMI. So if you’re fat let me know if you’re getting treatment.
Never go back
Self-verified patient of Utah Valley Regional Medical Center - Posted on May 16th, 2020
The staff at this hospital are slow, uncaring, and downright dishonest. I was told one thing by the nurses and another by the doctor. Left waiting in hospital for a week trying to get the necessary equipment for my surgery. Covid-19 did not allow any visitors and left alone with uncaring providers. I am doomed as I have select health which has absolutely no out of network benefits so I am prisoner to this monopolistic system. Think two if not three times before subjecting yourself to these greedy, uncaring, dishonest "providers".
Three Weeks in Hospital
Self-verified patient of Utah Valley Regional Medical Center - Posted on February 1st, 2020
My husband spent 3 weeks in the hospital in December 2019, so we know what it is like. The nurses are especially hard working and always pleasant (honestly). I spent many a night there in the room with him and never felt in the way.. We both have surgeries coming up, and we know that we will receive great care.
Saved my son's life
Self-verified patient of Utah Valley Regional Medical Center - Posted on November 5th, 2019
Self-verified patient of Utah Valley Regional Medical Center - Posted on October 12th, 2019
My mom was discriminated against at utah valley hospital because she is not white. The whole staff treated her badly. She was having stroke like symptoms when we got to the ER and was really treated badly. I like this place because was born here, but after the experience I will never ever set foot at this place. Discrimination is still real in Provo.
Utah Valley Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party
|Acute Renal Dialysis|
|Urgent Care Center|
|Non-Medicare Organ Transplant|
|Cardiac Thoracic Surgery|
|Psychiatric Child and/or Adolescent|
|Extracorporeal Shockwave Lithotripter|
|Cardiac Catheterization Lab|
|Medicare Certified Transplant Center|
|Coronary Care Unit|
|Designated Trauma Center|
|Adult Inpatient Psychiatric|
|CARF Inpatient Rehabilitation|
|Burn Care Unit|
|Medical Surgical ICU|
|Postoperative Recovery Room|
|Alcohol and/or Drug|
Locations & Directions1034 N 500 W, Provo, UT
Utah Valley Regional Medical Center is similar to the following 4 Hospitals near Provo, UT.