About St Helena Hospital Napa Valley

St Helena Hospital Napa Valley is a Hospital in Deer Park, CA. This facility has 181 total beds. This facility has been rated 1 time, with an average patient rating of 3.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

1 Rating with 1 Comment

The overall average patient rating of St Helena Hospital Napa Valley is Good. St Helena Hospital Napa Valley has been rated by 1 patients. From those 1 patients 1 of those left a comment along with their rating. The overall rating for St Helena Hospital Napa Valley is 3.0 of 5.0 stars.


St Helena Hospital Napa Valley has 2 locations

get directions St Helena Hospital Napa Valley
10 Woodland Rd
Deer Park, CA 94576
get directions St Helena Hospital Napa Valley
10 Woodland Rd
Saint Helena, CA 94574


Showing 1 of 1

A Special Lady

The wonderful young lady who helps connect you to a certain patient, and is happy to assist you in any way she can, is genuinely the sweetest person I have talked to, over the phone. in a loooong time. If I remember correctly, her name is Jackie. It's refreshing to be reminded, there ARE sincere, kind and respectful people (you don't even know) around, and Jackie's on top of my list. I've never been to the hospital, yet, going tomorrow, but with Jackie there to represent them I'm sure it's just as great. I'm rating everything a 3 anyway because my comments wouldn't go through otherwise, plus they must be good. They hire great people. Oops, just read, I must have been treated there. Well, I was. I was extremely upset and depressed before I talked to Jackie. By the time I hung up I had a smile on my face and I felt Unconditional in my heart. Best, needed treatment. I've had in years! (So, please don't sue me) Blessed Be.

Wait time
5 minutes
Easy Appointment
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

St Helena Hospital Napa Valley offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

  • Similiar Hospitals

    St Helena Hospital Napa Valley is similar to the following 4 Hospitals near Deer Park, CA.

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St Helena Hospital Napa Valley