About Osceola Regional Medical Center

Osceola Regional Medical Center is a Hospital in Kissimmee, FL. This facility has 257 total beds. This facility has been rated 5 times, with an average patient rating of 2.6.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
61%
Neutral Score
24%
Low Score
15%
Patient Recommendation*
89%
11%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 2 Comments

The overall average patient rating of Osceola Regional Medical Center is Good. Osceola Regional Medical Center has been rated by 5 patients. From those 5 patients 2 of those left a comment along with their rating. The overall rating for Osceola Regional Medical Center is 2.6 of 5.0 stars.

Location

get directions Osceola Regional Medical Center
700 W Oak St
Kissimmee, FL 34741

Reviews

Showing 2 of 2

Bad beds good service I won't stay there again just because of the beds.

Bad beds good service I won't stay again just because of the beds.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Terrible place

Staff were laughing and goofing off right next to my mother, who died and nobody cared about her or us. No department wanted to take responsibility. No doc even spoke to me after she died. I never got her possessions back. Nobody told the family anything until suddenly demanding a DNR. Very traumatic. Seeing or thinking of this place makes me upset. I’m sure there’s no good way to lose a parent but when my dad passed at a different hospital, many people cared and helped. At Ormc nobody cared. Nobody was compassionate. It was shockingly bad. I was all alone all day, sitting on a tiny hard chair, watching them work with my mom. They were in a hurry to get rid of her before and after her death. No priest came or anyone compassionate. A nurse who didn’t speak much English told us my Mom died, couldn’t answer any questions. NOBODY CARED! There were no instructions on what we should do next. I still feel like my Mom may have lived at another if we’d been able to take her elsewhere. The building is dark and dingy. Not very clean, they threw packaging and stuff on the floor dangerously. I had no idea where in the building we actually were all day. I was utterly shocked when the first doc who actually talked to me was grumpy and just wanted me to sign a DNR. They said they’d call her regular doctor, but never did. So much more, all bad. A few nurses smiled piteously. The only friendly person was from billing.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Osceola Regional Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

700 W Oak St, Kissimmee, FL
  • Similiar Hospitals

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Osceola Regional Medical Center