About Banner Boswell Medical Center

Banner Boswell Medical Center is a Hospital in Sun City, AZ. This facility has 430 total beds. This facility has been rated 27 times, with an average patient rating of 1.6.

HCAHPS Patient Score

5 of 5 Stars*
Patient Score Breakdown*
High Score
69%
Neutral Score
23%
Low Score
8%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

27 Ratings with 24 Comments

The overall average patient rating of Banner Boswell Medical Center is Poor. Banner Boswell Medical Center has been rated by 27 patients. From those 27 patients 24 of those left a comment along with their rating. The overall rating for Banner Boswell Medical Center is 1.6 of 5.0 stars.

Location

Banner Boswell Medical Center
10401 W Thunderbird Blvd
Sun City, AZ 85351

Reviews

Showing 5 of 24

Awful

I had the worse experience I ever had in a hospital. I had burns that weren’t treated. The nurses were always late with meds and got an attitude when asked. I realize they are short handed. They were visiting each other ands having a great time. My room was right across from the nurses station. The nurses I saw were not urgent at all. My doc got me a home care nurse to treat my wounds.

Full Review Rating Breakdown

Rights were violated

I just came from this hospital this morning after being put on suicide watch from a lying Physician assistant. They took me and my husband phone and car keys. We were assaulted by Chaz and Security guard when I refused care/ first right. Next I was forced to get completely naked in front of 3 male doctors as they all starred and watched me like some perverts. My husband was furious and I felt so violated, embarrassed and discussed. No one was allowed to visit or check on me. Black female social worker lied to my mom that she would give me the message to call her. She Never did. My husband is black and I am Hispanic. All nurses and doctors were white. When they forced me to undress, I felt like how slaves felt being pranced around naked to be folded into slavery. I am making a complaint with Joint Commission on Tuesday and I already have my lawyer. Never again will Chaz, the PA, the social worker and incompetent bad bedside manner healthcare workers treat anyone else like this. My husband is in the Airforce and his Sargent had to call the social worker to get us out of there. Negative stars

Full Review Rating Breakdown

Rights were violated

I just came from this hospital this morning after being put on suicide watch from a lying Physician assistant. They took me and my husband phone and car keys. We were assaulted by Chaz and Security guard when I refused care/ first right. Next I was forced to get completely naked in front of 3 male doctors as they all starred and watched me like some perverts. My husband was furious and I felt so violated, embarrassed and discussed. No one was allowed to visit or check on me. Black female social worker lied to my mom that she would give me the message to call her. She Never did. My husband is black and I am Hispanic. All nurses and doctors were white. When they forced me to undress, I felt like how slaves felt being pranced around naked to be folded into slavery. I am making a complaint with Joint Commission on Tuesday and I already have my lawyer. Never again will Chaz, the PA, the social worker and incompetent bad bedside manner healthcare workers treat anyone else like this. My husband is in the Airforce and his Sargent had to call the social worker to get us out of there. Negative stars

Full Review Rating Breakdown

New building, Bad E.R.

Over crowded, short staffed,

Full Review Rating Breakdown

Poor management and inadequate process for scheduling medical procedures

We will not ever use Banner Boswell due to their arrogant attitude toward the patient. No one to talk with unless they contact the patient and indifference to the needs of these patients. They dictate when they will allow certain procedures without the consult with the patient or physicians and the bureaucracy overshadows any positive actions they take.

Full Review Rating Breakdown

Services Provided

Banner Boswell Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Banner Boswell Medical Center is similar to the following 4 Hospitals near Sun City, AZ.

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Banner Boswell Medical Center