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About Westchester Medical Center

Westchester Medical Center is a Hospital in Valhalla, NY. This facility has been rated 5 times, with an average patient rating of 2.4.

Hours of Operation

Please contact Westchester Medical Center for more information.

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Rating Overview

5 Ratings with 3 Comments

The overall average patient rating of Westchester Medical Center is Poor. Westchester Medical Center has been rated by 5 patients. From those 5 patients 3 of those left a comment along with their rating. The overall rating for Westchester Medical Center is 2.4 of 5.0 stars.

Location

get directions Westchester Medical Center
100 Woods Rd
Valhalla, NY 10595

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Reviews

Showing 3 of 3

Like a third world country

My mother came here by ambulance 3 weeks ago. We spent 15 hours in the ER before she got a room. It took them 8 hours to find a pillow for her! People were lined up 2x2 in the hallways! Since she’s been in her room she wasn’t given her food twice and I had to call the food services manager. In general the hospital is horribly understaffed, their equipment is old and outdated. Once you get past the beautiful new lobby the place is a dump. I felt like I had to be with my mother at all times to make sure she received the care she needed. I will never allow her or anyone I know to be put in this hospital. If there’s a breath left in your body do not take it to WCM.

Full Review Rating Breakdown

Terrible patient care

I waited for more than 4 hours in the emergency room waiting room. Once I was taken in a ER room it took over 2 1/2hours for a my nurse to come in and see me. My husband went to the desk after about an hour and asked what was taking so long to see the nurse/doctor. The employees response was oh she forgot about her, and just went in with another patient.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Horrible Experience

ER staff (other then Kelly Glover of patient service) was rude and very unhelpful. I have learned that if you don't come into the hospital airlifted your put on the bottom of the list no matter what your injuries are. I would never return back to this hospital!!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Locations & Directions

100 Woods Rd, Valhalla, NY
  • Similiar Hospitals

    Westchester Medical Center is similar to the following 4 Hospitals near Valhalla, NY.

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Westchester Medical Center