About Erlanger Medical Center - Baroness Hospital

Erlanger Medical Center - Baroness Hospital is a Hospital in Chattanooga, TN. This facility has 788 total beds. This facility has been rated 5 times, with an average patient rating of 3.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
Neutral Score
Low Score
Patient Recommendation*

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

5 Ratings with 2 Comments

The overall average patient rating of Erlanger Medical Center - Baroness Hospital is Good. Erlanger Medical Center - Baroness Hospital has been rated by 5 patients. From those 5 patients 2 of those left a comment along with their rating. The overall rating for Erlanger Medical Center - Baroness Hospital is 3.0 of 5.0 stars.


get directions Erlanger Medical Center - Baroness Hospital
975 E 3rd St
Chattanooga, TN 37403


Showing 2 of 2

Can Not Reach Patient

My Father is in CCU, I am his daughter, who lives out of state, and asked to speak to him or the nurses station. Told I could not unless I had a privacy code. Of course I do not have it. My Father was taken to hospital by ambulance, has had been in CCU for the weekend & I cannot get to talk with him or any caregivers. What is Erlanger scared of??? Don’t say this is HIPAA! No other hospital does this and Erlanger has every patient sign a HIPPA release form to use patient data as they see fit. Most disgusting situation and hospital. Will get my Father out there and will not go back. Will take him to a GOOD hospital out of Tennessee.

Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Never saw treating ER physician.No bed,if you needed to lay down.But I went here,as my primary care physician directed. I also presented my symptoms ,on paper,with thorough and detailed information.I found what I needed:Predinosone to stop my excruciating hand Neuropathy.

Wait time
20 minutes
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Erlanger Medical Center - Baroness Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Medicare Certified Transplant Center
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Outpatient Rehabilitation
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Emergency Psychiatric
Operating Rooms
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Physical Therapy
Postoperative Recovery Room
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

975 E 3rd St, Chattanooga, TN
  • Similiar Hospitals

    Erlanger Medical Center - Baroness Hospital is similar to the following 4 Hospitals near Chattanooga, TN.

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Erlanger Medical Center - Baroness Hospital