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4 Ratings • 1 Comment

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Quality Rating

Highly Satisfied

Easy Appointments
Friendly Staff
Appropriate Followup
Communicates Well
Effective Treatment
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Clean Facility

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I am a cardiac/pulmonary RN for over 30 years. My father was admitted to Overlook for complications from Corona virus. First hospitalization in his 83 years. He was extremely frightened and got disoriented easily. The hospitalist I dealt with Dr Malik was essentially one of the worst physicians I’ve ever dealt with. I was determined to make this a quick hospitalization for everyone’s sake. The afternoon he was to be discharged, it “dawned” on her after brought it up, that she had totally mismanaged or ignored the basics of anticoagulants. Long story short, she put my father at risk and if I had been a lay person I would have never had known. The information and resources were available to her, but she chose to speed through his assessment and care. DISGUSTED is not even close to how I feel. She was also addressed me disrespectfully as “my dear”. Case management, Jane, was great and saved me from completely losing my mind.

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Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Overlook Medical Center