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3 Ratings • 3 Comments

2.0
  • 1
  • 2

Quality Rating

Neutral

Effective Treatment
Wait Time
37.5 min
Communicates Well
Friendly Staff
Easy Appointments
Appropriate Followup
Clean Facility
Post Procedure

Showing 3 of 3 Ratings

Production Line Surgery

My wife needed ovarian surgery to remove a large cyst. Her surgeon told her he "might not be able to do the surgery" on three or four occasions prior to her surgery stating that he might have to send her to Rochester UR where it could be done. Despite his uncertainty, he "attempted the surgery" and (as he predicted) was unable to do it making the attempt unnecessary and adding to my wife's pain and protracted discomfort and condition. The pre-op was sub standard. Her nurse was friendly BUT could not insert an IV after three attempts resulting in my wife's anesthesiologist having to put her IV in. Post-Op was worse. Despite still being heavily under the influence of the anesthetic, unable to walk, eat, get in and out of a chair by herself and drifting in and out of consciousness - she was wheeled out the "back door" an hour and a half after the attempted surgery had been completed without any meds or the required breathing tests being done. It reeked of a "Get em in and Get em out as quickly as possible" attitude, a "profits before patients" mentality. The following day she was suffering pain in her chest and had what sounded like pneumonia. She called her surgeon just to be told, and I quote: "it isn't my problem call your primary care provider"!!!!! It turned out she had blood clots in her lower lung as a result of the surgery. Guthrie Corning Hospital Surgical Department is the most unprofessional, uncaring, apathetic group of individuals I have ever encountered anywhere and would NEVER, under any circumstances, recommend anyone going there for a surgical procedure of any type. Guthrie Corning Hospital Surgical Department is little more than a production line for the purpose of profits.

Wait time
40 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Effective Treatment
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Emergency room wait and wait

We waited over three hours while my wife vomited and was too dizzy to walk. Never got any treatment. Left.

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Decent care

Decent care

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Guthrie Corning Hospital