About Bon Secours Community Hospital

Bon Secours Community Hospital is a Hospital in Port Jervis, NY. This facility has 187 total beds. This facility has been rated 4 times, with an average patient rating of 2.

HCAHPS Patient Score

4 of 5 Stars*
Patient Score Breakdown*
High Score
70%
Neutral Score
22%
Low Score
8%
Patient Recommendation*
94%
6%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

4 Ratings with 4 Comments

The overall average patient rating of Bon Secours Community Hospital is Poor. Bon Secours Community Hospital has been rated by 4 patients. From those 4 patients 4 of those left a comment along with their rating. The overall rating for Bon Secours Community Hospital is 2.0 of 5.0 stars.

Location

Bon Secours Community Hospital
160 E Main St
Port Jervis, NY 12771

Reviews

Showing 4 of 4

Love this hospitol

I have had 4 colonoscopys there, i cannot recommend this place enough. As soon as you leave the waiting room You will be impressed. one time i was in the ER due to a self inflicted unintentional over dose of my corticosteroid and let me tell you, as soon as i mentioned HEART and something isnt right, the amount of buzz in the air from how quickly inwas attended to was SO FAST, i will NEVER go back to newton memorial and their 3 hours till we get to you typical protocol. I HATE that place, ive been there several times over the years for myself, my wife, and several of my kids and i do not like how they conduct business nor their bedside manner. I would rate bonsecours #1, moorestown memorial #2, newton memorial #3, id rate newton memorial 6 if there were anyother hospitols in my area if i could, ive been at all 3 numerous times for ER visits and the birth of my daughter. Give bonsecours in port jervis a chance, their waiting room leaves alittle to be desired because of some of the median home income of some of the people you will find frequently using their ER waiting room, but look past that, the waiting room has ZERO to do with the doctors, nurses, or ER receptionists, the people who matter at this hospitol are top of the chain. you have an emergency and need top notch doctors, nurses, staff to attend to you in a way that says WE CARE about you and your family, then BONSECOURS in port jervis is #1, if u want a bigger nicer waiting room but soon after get treated like your there for a hang nail then head on over to newton memorial and pack a snack cause your gonna be there 3 hours, the on,y reason i can think they waste so much time on getting to you is they gotta be able to explain why they charged you 9000 dollars for an ER visit SOMEHOW. You want more fluff go to newton memorial, you want to live longer, GO TO BONSECOURS, its where i bring my mom.

Full Review Rating Breakdown

Prejudice against people with disabilities

Prejudice

I made a mistake entrusting my health to this hospital. The doctors are 2nd rate.

Full Review Rating Breakdown

Treats patients with disabilities horrible.

Their doctors speak down to patients and ignore the concerns of the patient. There is NO leadership or management within the hospital. I will never step foot in another Bon Secours. Bonviage Bon Secours !

Full Review Rating Breakdown

Services Provided

Bon Secours Community Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
Coronary Care Unit
PET Scan
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug
  • Similiar Hospitals

    Bon Secours Community Hospital is similar to the following 4 Hospitals near Port Jervis, NY.

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Bon Secours Community Hospital