About Honorhealth Deer Valley Medical Center

Honorhealth Deer Valley Medical Center is a Hospital in Phoenix, AZ. This facility has 204 total beds. This facility has been rated 15 times, with an average patient rating of 3.5.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
68%
Neutral Score
22%
Low Score
10%
Patient Recommendation*
93%
7%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

15 Ratings with 8 Comments

The overall average patient rating of Honorhealth Deer Valley Medical Center is Good. Honorhealth Deer Valley Medical Center has been rated by 15 patients. From those 15 patients 8 of those left a comment along with their rating. The overall rating for Honorhealth Deer Valley Medical Center is 3.5 of 5.0 stars.

Location

get directions Honorhealth Deer Valley Medical Center
19829 N 27th Ave
Phoenix, AZ 85027

Reviews

Showing 5 of 8

Beyond Incompetent

They are so off base. We had to file a HIPAA complaint because they treated my husband as another person and released him with this other person's papers. They are careless, uncaring and incompetent!

Full Review Rating Breakdown

Outpatient lab

Have been sitting at the outpatient desk for 20 minutes and there hasn’t been anyone at the desk.

Full Review Rating Breakdown

Worse Patient Care Ever Received

I am never coming here again. In the ER, they transferred me to 3 different rooms in the first 2 hours of being there. I had to wait 24 hours for a bed b4 being admitted finally. While in the ER, I asked many times for my pain medications . It took 4 hours. Whem the nurse finally came in after apprently being scolded by her supervisor, she took it out on my husband and I, actually yelling at us! They closed my door because i was acreaming in pain literally for 4 hours. Who lets their patients suffer in such a way? I thought it would be better when I was finally admitted. It was just as bad....They act like I don't know what I'm talking about, but here's a newsflash for you...I'm a nurse too! Never coming here again and not referring anyone there either.

Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

A severe knee infection and amonia to right lung

my name is Jeff Henry. Im very grateful for all of your professional skills making me feel comfortable,safe. All of your staff are professional and very amazing in your field of work. God Bless All Of You from the bottom of my heart. I'm still recovering without antibiotics, or pain medication. I believe the immune system is a natural antibiotic for recovery.

Full Review Rating Breakdown

Great personalized care for out father

From day one of needing care to the day our father was discharged to the care of Hospice we did'r have but excellent experience. Great job Cardiac Intensive Care Unit and THANK YOU

Full Review Rating Breakdown

Services Provided

Honorhealth Deer Valley Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

19829 N 27th Ave, Phoenix, AZ
  • Similiar Hospitals

    Honorhealth Deer Valley Medical Center is similar to the following 4 Hospitals near Phoenix, AZ.

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Honorhealth Deer Valley Medical Center