About Gnaden Huetten Memorial Hospital

Gnaden Huetten Memorial Hospital is a Hospital in Lehighton, PA. This facility has 159 total beds. This facility has been rated 3 times, with an average patient rating of 2.3.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
57%
Neutral Score
29%
Low Score
14%
Patient Recommendation*
90%
10%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

3 Ratings with 2 Comments

The overall average patient rating of Gnaden Huetten Memorial Hospital is Poor. Gnaden Huetten Memorial Hospital has been rated by 3 patients. From those 3 patients 2 of those left a comment along with their rating. The overall rating for Gnaden Huetten Memorial Hospital is 2.3 of 5.0 stars.

Location

get directions Gnaden Huetten Memorial Hospital
211 N 12th St
Lehighton, PA 18235

Reviews

Showing 2 of 2

Need a lot of improvements

Lehighton hospital needs a full makeover! Need to replace about 60% of secretaries/receptionist, nurses and many doctors. I can tell my personal experiences with this hospital but my review would never end. In short i have lost loved ones, friends, even neighbors with unexplained deaths. Anyone wants to know more about that let me know. When you walk in the ER the one blond receptionist is miserable and acts like u are bothering her, for example my father was being admitted and i had to walk outside to tell my family so i went to go back in and she purposely pretended not to see me and make me wait to go back to where my father was. There was no one else in there at this time, she turned around and even looked at me and continued to hit buttons on a copy machine in no hurry kind of mannor.?? That is one of the better experiences sadly. Was just rude and uncalled for. It takes forever to be seen and discharged. If anyone wants to ask anyone living in Lehighton probably 3 out of 5 people will tell you horror stories. I've gone to yardsales and next thing i know we were all talking about how bad they are and stories of their trajic and ridiculous experiences there. Now that St Lukes took over it seems to have gotten a little better, please help and make this hospital safe and make people start trusting to want to go there! I will say one doctor in Lehighton (and i know there are many more good ones) but Dr. Smith (general surgeon) is amazing, kind and human! Need more like him! They are not all bad like i said getting better but need to weed out the ones that dont want to help people and have heart anymore.

Full Review Rating Breakdown

Unprofessional staff

This place is loud and unprofessional. Staff is loud and obnoxious. Talking loud, laughing, ordering food, music is also loud. Was asked why my mom was here she “looked” fine after urgent care sent us here for a possible CAT scan. Cannot believe this is s hospital.

Full Review Rating Breakdown

Services Provided

Gnaden Huetten Memorial Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

211 N 12th St, Lehighton, PA
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Gnaden Huetten Memorial Hospital