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3 Ratings • 2 Comments

2.3
  • 1
  • 2

Quality Rating

Neutral

Effective Treatment
Clean Facility
Wait Time
60 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 3 of 3 Ratings

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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INCOMPETENT

I have never seen such incompetence and rude behavior from nursing and staff. I have 2 family members in this hospital and 1 in Encompass. The doctor ordered for the family member in Encompass to be wheeled to hospital to see other family members but no one seems to have time to do so. The order was written to prevent anxiety. 1 of my family members was sent to another room on another floor after a procedure without telling family who was sitting in waiting area where procedure was performed. That same family member asked a nurse or aide for a bag of chips and she told him she was getting off work so she didn't have time to get them, he didn't need them he had plenty of snacks. My 3rd family member was put on high flow oxygen which due to his medical condition is a no no for any length of time but was left on it ALL night and now has fluid build up. My 2nd family member has a stomach disease where he HAS to eat 4-5 times a day. He went all day with no food. Both family members in hospital are diabetic with this stomach disease that limits the kind of food they can eat. Both were only put on cardiac diets and sent food they can not eat. The nursing staff has NEVER been fully aware of their complete medical conditions therefor not able to properly take care of them. I am just floored.

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My husband's kidney surgery...

My husband had kidney stone surgery today & his care was excellent ! I'd like to thank Dr. Terrell & all the staff that was part of his care .... good job & God Bless you all !!!

Wait time
60 minutes
Friendly Staff
Communicates Well
Effective Treatment
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Sparks Regional Medical Center