About Palmetto Health Richland Memorial Hospital

Palmetto Health Richland Memorial Hospital is a Hospital in Columbia, SC. This facility has 649 total beds. This facility has been rated 11 times, with an average patient rating of 2.5.

HCAHPS Patient Score

3 of 5 Stars*
Patient Score Breakdown*
High Score
75%
Neutral Score
18%
Low Score
7%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

11 Ratings with 7 Comments

The overall average patient rating of Palmetto Health Richland Memorial Hospital is Poor. Palmetto Health Richland Memorial Hospital has been rated by 11 patients. From those 11 patients 7 of those left a comment along with their rating. The overall rating for Palmetto Health Richland Memorial Hospital is 2.5 of 5.0 stars.

Location

get directions Palmetto Health Richland Memorial Hospital
5 Richland Medical Park Dr
Columbia, SC 29203

Reviews

Showing 5 of 7

Old are ignored

36 hours no food or meds because Dr could not be found to sight orders.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Effective Treatment
Full Review Rating Breakdown

This place is horrible for having you wait while several people stand around doing nothing!

An emergency room is suppose to be fast and friendly, but this place is neither! I don’t know why I keep giving them a chance to redeem themselves. Disappointed.

Full Review Rating Breakdown

Worst place ever

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Overall good experience.

After spending hours in the ER, I had 2 different nurses telling me they were bringing me up to an available room until a 3rd finally did an hour later. Treatment nurses were great.

Wait time
60 minutes
Friendly Staff
Appropriate Follow-up
Effective Treatment
Full Review Rating Breakdown

Terrible experience

Over 9 hours in ED. 3 hours for a treatment room. Another 2 - 3 hours before any labs were drawn and seen by a doctor.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Palmetto Health Richland Memorial Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

5 Richland Medical Park Dr, Columbia, SC
  • Similiar Hospitals

    Palmetto Health Richland Memorial Hospital is similar to the following 4 Hospitals near Columbia, SC.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Palmetto Health Richland Memorial Hospital