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About Vassar Brothers Medical Center

Vassar Brothers Medical Center is a Hospital in Poughkeepsie, NY. This facility has 365 total beds. This facility has been rated 9 times, with an average patient rating of 2.

HCAHPS Patient Score

1 of 5 Stars*
Patient Score Breakdown*
High Score
67%
Neutral Score
23%
Low Score
10%
Patient Recommendation*
95%
5%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

9 Ratings with 7 Comments

The overall average patient rating of Vassar Brothers Medical Center is Poor. Vassar Brothers Medical Center has been rated by 9 patients. From those 9 patients 7 of those left a comment along with their rating. The overall rating for Vassar Brothers Medical Center is 2.0 of 5.0 stars.

Location

get directions Vassar Brothers Medical Center
45 Reade Pl
Poughkeepsie, NY 12601

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Reviews

Showing 5 of 7

Terrible Hospital

Gross Negligence/Awful Care

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Horrible hospital

This hospital has the most incompetent people I have ever met!! My nurse was extremely rude and disrespectful. She acted like she didn't want to be there or be bothered!! I will never go back to this hospital again!!! Ever!!!! My iv wasn't put in correctly by this nurse either!! She refused to let someone from another department come and do it! I swear I will tell everybody I know not to go to this hospital!!!!

Wait time
40 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

E.R. Nursing staff unprofessional is putting it mildly!!!!

I was brought into the E.R. Via an ambulance, they did not know exactly what happened so the nursing staff drew their own conclusion. The only thing they knew that I had been drinking and I was found on the ground at the end of my driveway, a neighbor called the ambulance. What had really happened was that a special needs person in the neighborhood had pushed me and I fell down, I did not share this because this person is going through a lot, losing his home, etc. and I wasn’t interested in listening to him that evening, and I was not hurt. I could not have been hurt because I was left in a room for at least an hour and a half, except when a nurse came in and went through my pocketbook, asking me why my medication was all gone, that’s another story. I got up and went into the hallway, the nurse got in my face screaming and pointing her finger at me, trying to block me from moving, “ Get back in that room,” I said,” No, I’m fine and I want to leave.” She said you can’t leave I’m getting Security, and I showed her how I could walk and touch my nose, all that stuff, and she replied; “ oh is that how you fell down drunk in your driveway, because you were so drunk!” And then she said,”Get back in that room or I’m gonna give you a breathilizer test!” I said I wish you would because I’m fine. I admit I had a couple glasses of wine, but they have no idea what the truth was and did not care. She continued to harass me, saying,” you should be ashamed of yourself, look at you!” I sat down in a chair waited 5 minutes and asked to use the bathroom, I walked out of the hospital. I will never forget how they treated me and I remember exactly who the nurse was! Shame on her, and the rest of the staff who I had contact with!!!

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Pre-Op

The atmosphere in pre-op is friendly and effecient. The nurses for my husband were professional thorough compassionate and helpful. Thank you Kathy, Cheryl R (sherry) and Loretta from Imaging.

Full Review Rating Breakdown

Stay away from this place!

Specialized treatment units great...well staffed by qualified MDs and RNs, modern equipment and procedures. Sadly, that's where it ends. The inpatient hospital features rooms with no bathroom at all, just a toilet and sink; personnel, with the exception of the few RNs on duty, is of the low end, or cheap variety("technicians" they are called now; back in the good old days these people would be called orderlies or ward clerks). Needless to say, they are an uneducated lot, which are poorly trained; a few of them come to their job with ghetto attitudes. Food must be ordered by phone. When I attempted to order breakfast, I was put in an endless "phone que.". Result: No breakfast at all. The RN on duty the day of my procedure went to get a new line for my iv, which had stopped. She did not return for 2 hours with a new line. The iv was started again, then stopped far short of completion, no explanation given. I did not see the MD who did my procedure until I was ready to checkmate out. No examination at all prior to discharge. My advice to anyone: pick another hospital. This one stinks-

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Services Provided

Vassar Brothers Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Extracorporeal Shockwave Lithotripter
Urgent Care Center
Therapeutic Radiology
Surgical ICU
Speech Pathology
Designated Trauma Center
Social
Respiratory Care
Reconstructive Surgery
Physical Therapy
Adult Inpatient Psychiatric
Postoperative Recovery Room
Pharmacy
PET Scan
Pediatric
Pediatric ICU
Occupational Therapy
Orthopedic Surgery
Non-Medicare Organ Transplant
Optometric
Ophthalmic Surgery
Operating Rooms
Cardiac Thoracic Surgery
Outpatient
Outpatient Surgery
Outpatient Rehabilitation
Outpatient Psychiatric
Obstetrics
Nuclear Medicine
Neurosurgical
Neonatal Nursery
Neonatal ICU
MRI
Medicare Certified Transplant Center
Inpatient Surgical
Medical Surgical ICU
Geriatric Psychiatric
Gerontological Specialty
Forensic Psychiatric
Emergency Psychiatric
Dietary
Dental
Diagnostic Radiology
Emergency Department
CT Scan
Coronary Care Unit
Cardiac Catheterization Lab
Clinical Laboratory
Chiropractic
Chemotherapy
Psychiatric Child and/or Adolescent
CARF Inpatient Rehabilitation
Burn Care Unit
Audiology
Anesthesia
Alcohol and/or Drug
Acute Renal Dialysis

Locations & Directions

45 Reade Pl, Poughkeepsie, NY
  • Similiar Hospitals

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Vassar Brothers Medical Center