About Centegra Hospital-Huntley

Centegra Hospital-Huntley is a Hospital in Huntley, IL. This facility has 128 total beds. This facility has been rated 3 times, with an average patient rating of 2.

Rating Overview

3 Ratings with 2 Comments

The overall average patient rating of Centegra Hospital-Huntley is Poor. Centegra Hospital-Huntley has been rated by 3 patients. From those 3 patients 2 of those left a comment along with their rating. The overall rating for Centegra Hospital-Huntley is 2.0 of 5.0 stars.

Location

get directions Centegra Hospital-Huntley
10400 Haligus Rd
Huntley, IL 60142

Reviews

Showing 2 of 2

Unless you are dying... Drive to Sherman or Good Shepherd

RN here. Worked in a real ER in the city for years. Seriously, I don't understand how this place is still operating. Insult to injury is having the worlds worst billing department call you about a bill, that is incorrect. The ER staff and coding department are mentally defective. HR, do you even background check these people?

Full Review Rating Breakdown

Bad Customer Service

Not impressed at all. My Mother called for a same day Appointment because she was feeling horrible and needed to be seen. She got scheduled with the PA whom she has seen before and really likes. I took my Mother to her appointment because she was very sick and couldn't drive herself. We got there and the young receptionist (who was VERY SWEET, but obviously VERY overwhelmed because she had a bunch of people waiting and nobody else to help her) couldn't find Mom's appointment on the schedule, after kindly taking the time to look, she discovered that whoever booked the appointment got the day wrong. My mother was able to be seen 2 hours later which meant she had to leave and come back. After 2 hours, I took her back and there was another woman at the desk.... I wanted to slap her!! She was very rude and unsympathetic towards my Mother. None of the other front staff was any better! They were all horrible. We finally was taken back and the Nurse and Physician Assistant who saw Mom were wonderful. The Front Staff however really needs training on customer service, because they all SUCKED

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Locations & Directions

10400 Haligus Rd, Huntley, IL
  • Similiar Hospitals

    Centegra Hospital-Huntley is similar to the following 4 Hospitals near Huntley, IL.

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Centegra Hospital-Huntley