About Centegra Hospital-Huntley

Centegra Hospital-Huntley is a Hospital in Huntley, IL. This facility has 128 total beds. This facility has been rated 6 times, with an average patient rating of 2.3.

Rating Overview

6 Ratings with 5 Comments

The overall average patient rating of Centegra Hospital-Huntley is Poor. Centegra Hospital-Huntley has been rated by 6 patients. From those 6 patients 5 of those left a comment along with their rating. The overall rating for Centegra Hospital-Huntley is 2.3 of 5.0 stars.

Location

Centegra Hospital-Huntley
10400 Haligus Rd
Huntley, IL 60142

Reviews

Showing 5 of 5

The Billing department will be more interactive with you than clinical staff

Gotta get that money!!! Who cares if your "care" is subpar. Could be worse, you could be in a hospital in Beirut. Sadly, you would receive better care there. And not have to refinance your home or sell of a childs kidney to pay the bills like you do here at Northwestern Hospital Huntley. Get an itemized bill every time. Ask to go over it in person with one of their top shelf financial advisors. After years of training in the Rockford Area used car sales market. These financial advisors will be sure to confuse, confound, and confront you. To the point of making you question reality and your own self worth. You will happily hand over whatever money they ask for out of sheer exhaustion. You've never seen gaslighting like this.

Full Review Rating Breakdown

My emergency room care

I had the unfortunate accident of breaking my arm September 28,2020. My wife took me to Huntley Hospital about 6:30pm I waited about 2 hours but emergency room vey busy. My nurse Meredith made me feel very comfortable, like having a younger sister fuss over me. She is a sweetheart. The Er physician was very attentive to me as to the nurse that wrapped my arm. September 30, I made a trip back to er close to midnight in pain and was greeted by nurse Katie who was very comforting to me with my pain and swelling, Meredith also stopped in to visit me. Between Katie and Meredith I had the best care , like 2 younger sisters fussing over me. I didn’t want to leave. That visit was September 30. I would like both of them, the er physician and nurse who wrapped my arm to be recognized. Sincerely Norman Cecchin. Lake In The Hills.

Full Review Rating Breakdown

Two Stars

I had an accident 11/4 and had a nail stuck in my thumb with board attached. I waited over an hour in the half just to get nail out. I then sat in waiting room for another hour to get a tetanus shot. It took over two hours for them to then clean the blood off my hand and clean the wound. The Huntly Northwestern Hospital ER is grossly under staffed and it is. an embarrassment . This needs to be addressed now by executives of Northwestern Hospital.

Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown

Unless you are dying... Drive to Sherman or Good Shepherd

RN here. Worked in a real ER in the city for years. Seriously, I don't understand how this place is still operating. Insult to injury is having the worlds worst billing department call you about a bill, that is incorrect. The ER staff and coding department are mentally defective. HR, do you even background check these people?

Full Review Rating Breakdown

Bad Customer Service

Not impressed at all. My Mother called for a same day Appointment because she was feeling horrible and needed to be seen. She got scheduled with the PA whom she has seen before and really likes. I took my Mother to her appointment because she was very sick and couldn't drive herself. We got there and the young receptionist (who was VERY SWEET, but obviously VERY overwhelmed because she had a bunch of people waiting and nobody else to help her) couldn't find Mom's appointment on the schedule, after kindly taking the time to look, she discovered that whoever booked the appointment got the day wrong. My mother was able to be seen 2 hours later which meant she had to leave and come back. After 2 hours, I took her back and there was another woman at the desk.... I wanted to slap her!! She was very rude and unsympathetic towards my Mother. None of the other front staff was any better! They were all horrible. We finally was taken back and the Nurse and Physician Assistant who saw Mom were wonderful. The Front Staff however really needs training on customer service, because they all SUCKED

Wait time
35 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown
  • Similiar Hospitals

    Centegra Hospital-Huntley is similar to the following 4 Hospitals near Huntley, IL.

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Centegra Hospital-Huntley