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2 Ratings • 2 Comments

1.0
  • 2

Quality Rating

Dissatisfied

Effective Treatment
Clean Facility
Wait Time
45 min
Communicates Well
Friendly Staff
Post Procedure
Easy Appointments
Appropriate Followup

Showing 2 of 2 Ratings

Waterbury Hospital ER review

The dirtiest, most unorganized mess I have ever encountered. Extremely scary when you have serious conditions that must be treated by starting in an ER. Understaffed and ill staffed. I remember when this was a safe place to go when you needed care. It is no longer that. Once admitted, the staff were exceptional and tried their best to help and reassure. Still even then the rooms are filthy. Very scary experience for anyone especially a person who is not usually ill enough for a hospital ER visit.

Wait time
30 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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The E.R. is one of the worst in the area. Pack an overnight bag for your wait to see someone. Wait again to actually see a doctor. Think you'll go to a room? Maybe after hours of residing on a gurney in one of the hallways. Staff is far from friendly and doctors have an 'attitude'. This used to be a great hospital but unfortunately that reputation is long gone. My advice, go to Griffin Hospital in Derby if you can.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
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Waterbury Hospital