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About West Suburban Medical Center

West Suburban Medical Center is a Hospital in Oak Park, IL. This facility has 287 total beds, of which 287 are certified. This facility has been rated 5 times, with an average patient rating of 3.4.

Rating Overview

5 Ratings

The overall average patient rating of West Suburban Medical Center is Good. West Suburban Medical Center has been rated by 5 patients. From those 5 patients 0 of those left a comment along with their rating. The overall rating for West Suburban Medical Center is 3.4 of 5.0 stars.

Mapbox Map of West Suburban Medical Center

Primary Address

3 Erie Ct
Oak Park, IL 60302
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Showing 5 of 5

Horrible ER experience!!!

My ER visit on 10/24/2017 was unprofessional from the time of check in for my child. This includes wait time over 3 hours just for Nurse Practitioner Gill to send us home immediately without examining or completing any blood tests/images for a teen with chest pain (7 of 10 on pain scale) consistent 3 days, tightness, continued spasms, trouble breathing & a visible lump. She referred us to our primary doctor to get an order for an outpatient ultrasound and prescribed Pepcid within 2 minutes. I asked for the complaints procedure & the director's name because she didn't attempt to rule out any medical emergency and pushed my child to further risk. Nurse Practitioner Gill did not give any eye contact & she displayed agitation. Nurse Practitioner Gill seemed unconcerned & lazy; potentially ready for her shift to end at 11pm. I'm lucky the nursing staff offered to answer my questions prior to discharge. I will fight the cost for the visit & follow all necessary steps to get this matter rectified.

Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown
Five Stars
Five Stars
Two Stars
Easy Appointment
Friendly Staff
Appropriate Follow-up
Communicates Well
Effective Treatment
Full Review Rating Breakdown
Four Stars

Services Provided

West Suburban Medical Center offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Acute Renal Dialysis
Alcohol and/or Drug Services
Burn Care Unit
Cardiac Catheterization Lab
Cardiac Thoracic Surgery
Rehab - Inpatient
Clinical Laboratory
CT Scanner
Trauma Center Certified
Radiology - Diagnostic
Dedicated Emergency Department
Psychiatric - Emergency
Extracorporeal Shockwave Lithotripter
Psychiatric - Forensic
Psychiatric - Geriatric
Gerontological Specialty
Surgical Services Inpatient
Medical Surgical ICU
Transplant Center Medicare
ICU Neonatal
Neonatal Nursery
Organ Transplant
Nuclear Medicine
Ophthalmic Surgery
Operating Rooms
Orthopedic Surgery
Occupational Therapy
Psychiatric - Outpatient
Rehab - Outpatient
Outpatient Surgery Unit
ICU Pediatric
PET Scan
Postoperative Recovery Room
Psychiatric - Child Adolescent
Physical Therapy
Reconstructive Surgery
Respiratory Care
Speech Pathology
ICU Surgical
Radiology - Therapeutic
Urgent Care Center

Locations & Directions

3 Erie Ct, Oak Park, IL
  • Similiar Hospitals

    West Suburban Medical Center is similar to the following 3 Hospitals near Oak Park, IL.

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West Suburban Medical Center