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About Raleigh General Hospital

Raleigh General Hospital is a Hospital in Beckley, WV. This facility has 300 total beds. This facility has been rated 1 time, with an average patient rating of 1.

HCAHPS Patient Score

2 of 5 Stars*
Patient Score Breakdown*
High Score
56%
Neutral Score
28%
Low Score
16%
Patient Recommendation*
89%
11%

What is HCAHPS?

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, is a standardized survey instrument and data collection methodology that has been in use since 2006 to measure patients' perspectives of hospital care. The HCAHPS survey is administered to a random sample of adult patients across medical conditions between 48 hours and 6 weeks after discharge; the survey isn't restricted to Medicare beneficiaries. You can learn more here.

*CMS has created the HCAHPS Star Ratings in order to enable consumers to more quickly and easily assess the patient experience of care information that is provided on the Hospital Compare Web site. Star ratings also allow consumers to more easily compare hospitals.

** HCAHPS data is broken down into the following buckets; definitely recommend, probably recommend, probably not recommend, definitely not recommend.

Rating Overview

1 Rating with 1 Comment

The overall average patient rating of Raleigh General Hospital is Bad. Raleigh General Hospital has been rated by 1 patients. From those 1 patients 1 of those left a comment along with their rating. The overall rating for Raleigh General Hospital is 1.0 of 5.0 stars.

Location

get directions Raleigh General Hospital
1710 Harper Rd
Beckley, WV 25801

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Reviews

Showing 1 of 1

Unfair ptactice of adjusting prepaymernt discount

Warning: Patient and the patient's family need to be very vigilant when being accepting a discount for a prepayment. On a subsequent non-insurance payment (HRA) applied to my wife's account which already reflected a credit balance created by an insurance payment, the hospital's accounting department reduced the discount promised (and posted) on a prepayment. Rather than returning the payment for the account which was already paid in full, they kept the payment and reduced the discount. Warning - be very careful if borrowing or liquidating any assets (e.g., stock sale). The discount may be reduced without notice. Very unprofessional - upon calling the billing department the office was belligerent and would not discuss the calculation. The matter was subsequently reported to the CEO with no response received. It's David vs Goliath and

Full Review Rating Breakdown

Services Provided

Raleigh General Hospital offers the following services provided by staff, or by arrangement or agreement with a third party

Available Services Onsite Offsite
Occupational Therapy
Acute Renal Dialysis
Ophthalmic Surgery
Diagnostic Radiology
Emergency Department
Surgical ICU
Urgent Care Center
Non-Medicare Organ Transplant
Pediatric ICU
Cardiac Thoracic Surgery
Psychiatric Child and/or Adolescent
Anesthesia
Extracorporeal Shockwave Lithotripter
Nuclear Medicine
Cardiac Catheterization Lab
Therapeutic Radiology
Reconstructive Surgery
Clinical Laboratory
Neonatal ICU
Forensic Psychiatric
Chemotherapy
Medicare Certified Transplant Center
Pharmacy
Outpatient Psychiatric
PET Scan
Coronary Care Unit
Neurosurgical
Outpatient Rehabilitation
Pediatric
Orthopedic Surgery
Designated Trauma Center
Adult Inpatient Psychiatric
Inpatient Surgical
CARF Inpatient Rehabilitation
Dietary
Optometric
Emergency Psychiatric
Operating Rooms
Outpatient
Dental
Social
CT Scan
Gerontological Specialty
Burn Care Unit
Respiratory Care
Chiropractic
Obstetrics
Geriatric Psychiatric
Speech Pathology
Neonatal Nursery
Medical Surgical ICU
Audiology
Physical Therapy
Postoperative Recovery Room
MRI
Outpatient Surgery
Alcohol and/or Drug

Locations & Directions

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  • Similiar Hospitals

    Raleigh General Hospital is similar to the following 4 Hospitals near Beckley, WV.

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