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4 Ratings • 3 Comments

1.0
  • 4

Quality Rating

Dissatisfied

Wait Time
10 min
Prescription Processed Accurately
Friendly Staff
Spends Time With Me

Showing 4 of 4 Ratings

The lost Pharmacy

This pharmacy at one time had a great team when Moin was there!!! When he left all respect and professionalism went out the window!!! Since when can you come in a pharmacy with an open can of beer(natural ice) and drink it like it’s a soda curse out the staff file fake bbb reports and call the business owners like your an angel?? I have seen a lot of things go on in this pharmacy and the owners did nothing!!! They have a pharmacist (Mary G) stealing medication and they have pictures to prove it and they did nothing!!! What happened to the passion for your job? It’s sad when you here the pharmacist Mary say she’s only here for a check and she don’t care about the customer!!!! Hopefully the owners will read this and see how many customers left because of their decisions!!!!!

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Unhappy Customer 🤔

Today I unfortunately had to revisit this pharmacy and I again had an encounter with the same stock clerk. She began yelling, telling me that I have HIV. First of all I do not have HIV and secondly, what is wrong if a person has HIV??? You would think a person with HIV would find comfort when coming to the pharmacy to get their medications. I need anyone who knows anything about this pharmacy to please help me in finding out who owns this location. This lady needs to be addressed and sent to school to learn how to deal with I'll customers. No compassion, no respect, no self training.

Wait time
55 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
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Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
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terrible customer service!!!!!!!!!!!!!

for the past two days, I've been having an insurance problem. I spent hours on the phone trying to resolve the problem so that I could receive my medication. However, the clerk at Lexington Pharmacy became a little too personal with my affairs. When I entered the pharmacy with two witnesses' I could overhear her making comments about me to the pharmacist. I then said to her if you have something to say direct your comments to me. Then she became irate, she went as far as to say how skinny I was because of my cancer, that I will probably die within 5 months, to go home and eat my pills. I could continue I just want to say that since the staffing has changed Lexington Pharmacy is very unprofessional, they don't open on time and I will no longer patronize this establishment ever again...

Wait time
10 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
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