Showing 12 of 26 Ratings

Prescriber unable to get through for medication

I am an MD who ordered medication for a patient and never received. Calling them many times never able to speak to a live person and unable to get medication. Sad !

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Can't get my prescription!

It's been 3 months since I've had Taltz. Can't get any service from Covance. They don't answer the phone. I leave a message and no response from them EVER!

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Horrible

Impossible to get ahold of, long wait times and poor customer service.

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Dissatisfying experience

No service. No one to answer calls nor return them.

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Poor customer service

Very long hold times only to be told to leave a ph # someone will call back. Sometimes they do...sometimes they don't Medication is not shipped on time.

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No Service!

I have phoned them five times in the past week, left my name and number each time--and have received absolutely NO call back. I am desperate for a Taltz refill and am receiving absolutely NO service> This company SUCKS!

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Customer service-med delivery

UNBELIEVABLE!!! Absolutely the worst customer service and follow thru. NEVER call when they say they will. Horrible wait times on phone. Am told a different story each time I call.

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ABSOLUTELY TERRIBLE

THE WORSE SERVICE I HAVE EVED EXPERIENCED, All you get is a recorded message saying that will call you back. THEY NEVER CALL YOU BACK! Patients need help....they need their mediication.many have life threatening illnesses. .

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Incorrectly required signature, no communication

Not answering the phone Feb 2021. We have been receiving packages from them that do not require a signature for close to two years now. The person who set up the delivery last week incorrectly created a signature requirement for FedEx and I have been dealing with the fall out for three days now. Still no package. The one-star rating is for the total lack a communication on the part of the pharmacy. They have changed the answering options. I get put immediately on hold indefinitely and then hung up on after waiting. I spent an hour trying to call you yesterday without speaking to a real person. Still no package, no one answering the phone. Inexcusable. I would go out of my way to find another Pharmacy option. It is not clear if this Pharmacy is reputable.

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No answers

I've tried several days to contact covance. No one ever answers the phone or returns calls when messages are left.

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    Covance Specialty Pharmacy is similar to the following 4 Pharmacies near Lake Mary, FL.

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