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Cub is the best

Everyone I have ever talked to was kind and professional, informative and friendly.

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Great People

Cub Northtown has always been there for me. They are friendly and helpful.

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I was not notified until I went to pick up my prescription that they could no longer get my preferred brand of heart medication, then instead of giving me a 30 day supply they gave me enough for 10 days of what they had left and did not substitute the new meds for the remaining 20 days of the month and charged me for a month. when I brought this to their attention they tried fixing it and said the insurance would not cover any more until 4 more days. Then she said well you just picked it up last week--I said No, I called it in last week and need to pick it up now, When I was paying for my groceries they came to me and told me I had taken a bottle of pills and not paid for it (stealing)--I had a receipt for the 2 bottles I had -I told them to check their computer and they would see I paid for my purchase. A few minutes later they came back and said we are so sorry you are right. This mix up of theirs took over an hour and a half of my time. I have been a customer here for 40+ years but after being treated like this, I will be looking for a new pharmacy. DON'T GO HERE THE STAFF DOES NOT KNOW WHAT THEY ARE DOING--

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