- Prescription Processed Accurately
- Explained Prescription
- Friendly Staff
- Spends Time With Me
Poor of knowledge
Self-verified patient of Dnm Pharmacy - Posted on April 9th, 2020
Hi i went to this pharmacy every 2 weeks and same issue of the people in this pharmacy she dont knkw what to do even i have a prescription already and all the time same routine i will suggest to better to close your pharmacy before i will report it to the city health last time she give me a more prescription i alsi take it because almost the same name good thing i know how to read probably the lady she doesn't know fired her or close your shop anyone who will read this just a warning base on my experience
Very bad costumer Service
Self-verified patient of Dnm Pharmacy - Posted on April 10th, 2019
The person who works there are very rude and disrespectful she doesn't know her job what to do my doctors office send my prescriptions 4 weeks ago to them but every time when I called 3-4 times a week every week she will answer the phone and saying we didn't received and when I call back my doctors office the are saying we already send the prescription long time ago when finally yesterday on April 9th when I call again to see the status of my prescription their was another woman answered my call and she said yes we do received your prescription call me in one hour so I can tell you that you can come pick up or we can mail it to you so after one hour I called back this time again the same person answered my call which I talked with her every single time when I call and she is saying the same excuse and lie she told me again that we didn't have your prescription we didn't received anything I told her why you are lieing I just talked with your coworker one hour ago and she said you guys already have it and I told her let me talk with the store manager or pharmacist she said the will tell you the Same thing that I told you I said I don't care I just want to talk with them she put me in hold for 10 minutes then she said the are busy no one can talk to you when the are available the will call you back because she doesn't want me to talk with her manager and no one calls me that day all day and also tomorrow so I called tomorrow again and she answer telling me you can come pick up your prescription because we are not able to give you anything when I again told her let me talk with your manager or pharmacist she saying the will tell you the same thing and I told her no one called me yesterday and today are the busy 24 hours she put me in hold again for another 10-15 minutes then saying the are busy you can call again later if you want to talk with them or come pick your prescription because we are not giving you any medicine. I have pain and that is a pain medication that my doctor gives to me and the playing games for almost a month saying we don't have your prescription then after a month saying come pick your prescription idk what kind of management is that what kind of people work in that pharmacy if she is like that I am sure her manager and pharmacist also like her because the don't care about their patient and customer if the are then why the give a job to someone like her who lie every time and make excuses not doing her job and check that the revived or not why the keep me wait a month then saying we are not able to give you come pick up your prescription I am sure there is more people have same problem and complain about her that is why she doesn't want someone talk with her manager and pharmacist but if other people already talked with them why the not taking action against her why not fixing her or she sill work their that shows there management is all like that.
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