Filter Vitals Ratings

22 Ratings • 19 Comments

3.0
  • 6
  • 3
  • 4
  • 3
  • 6

Quality Rating

Satisfied

Wait Time
35 min
Prescription Processed Accurately
Explained Prescription
Friendly Staff
Spends Time With Me

Showing 12 of 22 Ratings

Wait time
5 minutes
Friendly Staff
Spends Time with Me
Full Review Rating Breakdown

Terrible Hours

I had no problem with this pharmacy although the wait time there was far longer than at most other pharmacies, until they recently shortened their hours. Now they're closed at 5 p.m. weekdays and closed all day Saturdays, making it hard or impossible to pick up prescriptions that can't be mailed. Why?!?

Full Review Rating Breakdown
Was this review helpful?

Pharmacy

90% of people that work have to work 8am to 5pm so the pharmacy doesn’t offer one day a week later pick up or not one day on the weekends? Not Good

Full Review Rating Breakdown
Was this review helpful?

I needed optometry phone number

I could not find Optometry phone number so I called Pharmacy. Girl at pharmacy was very helpful and transferred my call.

Full Review Rating Breakdown
Was this review helpful?

Really Appreciate The Staff At Folsom Pharmacy

We have been using this pharmacy for about 10 years. Unfortunately, we have used it many, many times. Fortunately, the staff is great! When they initially needed an alternative plan during the Corona pandemic, they went to curbside delivery, and that worked well. When the service returned inside, frequently the wait has been under 10 minutes, and the window clerks are outstanding, always pleasant and professional. We actually look forward to seeing some of the regulars when we have to go in. We do try to use the mail order service whenever possible, for both the discount and the convience. But, when we do need to go in person, the Folsom staff makes it as pleasant an experience as possible.

Full Review Rating Breakdown
Was this review helpful?

Checking in twice!

When checking in to see your doctor and a prescription been ordered it makes no sense to check in again.To be honest I never do and it’s never been a problem, so what’s the point! The lines are to long now they need to rethink their policy. With the growth here in Folsom-El Dorado Hills it can get overwhelming in that pharmacy. And it will get worse. They need to consider extending the hours.

Full Review Rating Breakdown
Was this review helpful?

Checking in twice!

When checking in to see your doctor and a prescription been ordered it makes no sense to check in again.To be honest I never do and it’s never been a problem, so what’s the point! The lines are to long now they need to rethink their policy. With the growth here in Folsom-El Dorado Hills it can get overwhelming in that pharmacy. And it will get worse. They need to consider extending the hours.

Full Review Rating Breakdown
Was this review helpful?

Wonderful pharmacy

For many years we have been using this pharmacy. It is wonderful, efficient and always timely. I cannot believe some of the comments from the halfwits who would complain about anything. These hard workers deserve a five star.

Wait time
5 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
Full Review Rating Breakdown
Was this review helpful?

Wrong number

This isn’t the pharmacy number

Wait time
40 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
Full Review Rating Breakdown
Was this review helpful?

Incompetence

cannot get prescriptions as promised

Wait time
60 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
Full Review Rating Breakdown
Was this review helpful?

Very efficient

Kaiser Folsom runs like a well-oiled machine.

Full Review Rating Breakdown
Was this review helpful?
  • Similiar Pharmacies

    Kaiser Permanente Pharmacy is similar to the following 4 Pharmacies near Folsom, CA.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.