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12 Ratings • 11 Comments

2.8
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Quality Rating

Highly Dissatisfied

Wait Time
35 min
Prescription Processed Accurately
Explained Prescription
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Showing 12 of 12 Ratings

Incompetence

cannot get prescriptions as promised

Wait time
60 minutes
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Very efficient

Kaiser Folsom runs like a well-oiled machine.

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Hours not convenient

Your pharmacy hours are not practical for working people.

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Having to wait to check in and then wait to get the meds is absurd, especially if the Dr just prescribed it. There's got to be a better way.

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Wrong Hours Listed on THIS Website

My daughter went to pick up a prescription after work. She said it was a zoo and people around her had waited an hour. She left and went back to get her prescription based on the hours (8:00AM-8:00PM) listed for Folsom Pharmacy on this website. Wrong. The pharmacy in Folsom closed at 7;00.

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No drugs

They don’t have a common rx in stock & won’t for another week.

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Sometimes the line is long but the staff is doing a great job trying to move it fast.

Wait time
20 minutes
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My Favorite Pharmacy

Never had a problem in getting a prescription but sometimes it can get a pretty busy, especially in the afternoon.

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Service

I have been a Kaiser member, this latest time, for 40 years. I was born Kaiser in Oakland long before that. The Folsom pharmacey is always the worst experience of our visits. They are extremely slow. The lines are long and irrational. If we phone an order in, or appear at a doctor, we should not have to wait in line and check in. The script should be ready. If we drop in to buy an over the counter, we wait in a long line while they call prescriptions over the loudspeaker and take people ahead. Why? Why do they not have a way to purchase without waiting 15 minutes? People in line are always making jokes about the wait. Clue? The staff are all freindly and competant. However, they are stuck in a bad system.

Wait time
40 minutes
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Website in Error

The web site states the Folsom pharmacy is open till 8pm. This is NOT TRUE!!!

Wait time
10 minutes
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Friendly Staff
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Prescription Processed Accurately
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Was told by the check in tech that I was getting an antibiotic. I brought home an antitussive. I specifically told her I didn't want the prescription unless it was an antibiotic. She lied to me and said it was.

Wait time
15 minutes
Friendly Staff
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  • Similiar Pharmacies

    Kaiser Permanente Pharmacy is similar to the following 4 Pharmacies near Folsom, CA.

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