About Kroger Pharmacy

Kroger Pharmacy is a pharmacy located in Shelbyville, KY.

Hours of Operation

Please contact Kroger Pharmacy for more information.

Monday 8:00 am 9:00 pm
Tuesday 8:00 am 9:00 pm
Wednesday 8:00 am 9:00 pm
Thursday 8:00 am 9:00 pm
Friday 8:00 am 9:00 pm
Saturday 9:00 am 6:00 pm
Sunday 12:00 pm 6:00 pm

Rating Overview

2 Ratings with 2 Comments

The overall average patient rating of Kroger Pharmacy is Bad. Kroger Pharmacy has been rated by 2 patients. From those 2 patients 2 of those left a comment along with their rating. The overall rating for Kroger Pharmacy is 1.0 of 5.0 stars.

Location

get directions Kroger Pharmacy
311 Boone Station Rd
Shelbyville, KY 40065

Reviews

Showing 4 of 4

Worst staffer at window

I have been using this pharmacy for years and have rarely had a problem. But they do tend to put their newest, slowest and least-trained person on the drive-in window. On Saturday and again Monday, the same person was on the window and was absolutely unacceptable. She moved in super-slow motion, did not understand how to do her job, and even demanded a Social Security number, even though NO Rx requires a social security number. I half-suspect her of trying to collect them for fraud purposes. I told her NO! and she talked to someone else who amazingly did not fire her on the spot. When I went back on Monday and saw the line of more than 6 cars, I knew she was still there and still didn't know how to do the job. I parked and went inside, got my Rx and some groceries. When I came back out to my car, the line had not moved one single car. I have not yet spoken to the pharmacy manager, but plan to do so.

Wait time
30 minutes
Friendly Staff
Prescription Processed Accurately
Explained Prescription
Full Review Rating Breakdown

Wait times

Thought it would be convenient to get my RX filled while we were there. Still waiting after they said come back in 30. They lost my RX and still waiting. Have been waiting for an hour. Will not fill here again

Full Review Rating Breakdown

Wait time terrible

I'm writing this as I wait, for the second time today, in their overcrowded lines. Tried going in, none of the three lines there were moving. Been in drive thru about fifteen minutes now with seven cars in front of me.... curious to see how long the whole trip takes

Wait time
30 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Full Review Rating Breakdown

One Star

The lines are extremely long every time I have ever went and that's quite often! When I've called in to refill a prescription the waiting time is always 30 mins to an hour . This pharmacy is the WORST

Wait time
25 minutes
Friendly Staff
Spends Time with Me
Prescription Processed Accurately
Explained Prescription
Full Review Rating Breakdown
  • Services

    3 services are provided at Kroger Pharmacy

  • Languages

    English

  • Drive-up Window

    Drive-through service.

  • Handicap Accessible

    Accommodates disabled patients.

  • Accepts e-prescriptions

    Digitally submitted prescriptions from care providers.

  • 24 Hour Emergency Service

    Day/night emergency services.

  • 340B Pharmacy Services

    A federal drug pricing and discount program.

  • Closed Door Pharmacy

    Only offers care to an exclusive group of patients.

  • Compounding Service

    Formulation and preparation of personalized medication.

  • Delivery Service

    Door-to-door prescription delivery service.

  • Durable Medical Equipment Sales

    Wheelchares, canes, crutches, nebulizers etc.

  • Immunizations

    Flu shots, Chicken Pox, Meningitis, Polio etc.

  • Walk In Clinic

    Clinic for urgent healthcare.

  • Multi-Dose Compliance Packaging

    Multi-dose adherence packaging to specific medication regimens.

Locations & Directions

311 Boone Station Rd, Shelbyville, KY
  • Similiar Pharmacies

    Kroger Pharmacy is similar to the following 4 Pharmacies near Shelbyville, KY.

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