- Easy Appointments
- Friendly Staff
- Spends Time With Me
- Appropriate Followup
- Pain Minimized
Nasty Staff drives away business!
Self-verified patient of Dr. Joseph E Kiefer - Posted on April 7th, 2019
I was referred to Dr. Kiefer several.months aho. Long before the appointment( month or so)..I decided I did not need to see him. Called office and cancelled appt.Who I talked to was very nice and said anytime you need to come see the doctor..just call. I called last week and talked to an older staff member to schedule an appt. She said I'd need a new referral. Told her according to my health insurance I dont need a referral for a specialist. She got quite rude and said she didnt care,They needed a referral. Said I couldnt see Dr. Till referral. She asked my name..looked me up and said, you are a diabetic. I advised her after several A1C tests for blood sugar..I was normal and no longer a diabetic. My physician even stopped my insulin! This KNOW IT ALL,RUDE AND NASTY WOMAN THEN said to me.."ONCE A DIABETIC,ALWAYS A DIABETIC"...ETC. IM NOT COMPAINING ABOUT THE DOCTOR AS I NEVER GOT IN TO SEE HIM....BUT I AM MAKING A MAJOR COMPLAINT TO THAT KNOW IT ALL MORON OFFICE HELP. I WOULD NOT RECOMMENT. BTW: I FOUND A GREAT PODIATRIST WITHIN A WEEK!
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