Dr Scott Young Dds Office

I paid over $50,000 for full mouth veneer treatment with this office. Within about three years, one restoration failed and required emergency care. I no longer live in Texas, so I saw another provider locally. That provider was recommended by this office and uses the same lab. During that visit, I was shown a clear image of an unsealed margin on the tooth adjacent to the failed restoration. This area is now causing significant sensitivity and requires treatment. Despite this, I was told by Dr. Young that addressing it would be a personal choice and not necessary. I was also told that issues like this could be related to whether I was keeping up with cleanings. I have consistently attended my dental cleanings before and after the restoration. I have been trying to get help since April 11, when the crown failed. I was finally told on 4/30 that a night guard would be remade and sent. I provided my address and never received a response or update. My records state that a night guard was… delivered to me after treatment completion. I never received a night guard. What I was given were retainers, which I believed were night guards all along. I raised concerns shortly after placement in 2023, including asymmetry and bite issues, and provided photos at the time. I relied on the guidance that things were addressed. I am now dealing with a failed restoration, another tooth requiring treatment, and no protective night guard despite documentation stating otherwise.