Saint Cyril Pain Clinic

Life is too short to be playing with someone’s time. I called them yesterday about scheduling an appointment for my person. Called them around 12pm. They wanted to eat lunch and put me on hold. Ask me to call back after. I was even mindful enough to contact back at 12:15pm. When I called I told the lady My person didn’t have a primary care doctor. Took his number from me and told me that someone would call him to schedule. His pain is horrible. I am concerned and there was no empathy whatsoever. The voice of the lady was so chilling and cold. I thought from the first call I could be being racially profiled. Today just now. She asked me his name, and asked me his primary care. She then said they can’t see him without him having a primary care. She ignored that I said anything involving being human. You would be concerned to even trust them with your dog. Today is my birthday. I ended the call. Told her to have a nice day. I was already nervous off reviews before my 3 phone calls.… Kindness is key and I felt nothing at all. Food is more important than the service of people. I only write reviews when I feel the need. This was horrible. We have great insurance. 2 days wasted when I could have figured out another solution before this moment. They cheated me off that. I meant zero stars. That’s not an option.