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Winter Park Centra Care

Urgent Care Facility in Winter Park, FL

1.0
(1) Patient Reviews

Winter Park Centra Care is an Urgent Care Center located in Winter Park, FL. They offer 13 services which include x-ray, ekg, vaccinations, immunizations, basic metabolic panel, and lab services.

With the cost of health care always increasing, don't get surprised at your office visit! Winter Park Centra Care accepts 1 different payment option. Make sure to contact their office prior to your appointment to confirm the copayment or coinsurance you may be responsible for. Always verify the status of your health plan deductible to know your true out of pocket costs.

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Hours of Operation

Winter Park Centra Care in Winter Park, FL is Closed.

Monday 8:00 am 12:00 pm
Tuesday 8:00 am 12:00 pm
Wednesday 8:00 am 12:00 pm
Thursday 8:00 am 12:00 pm
Friday 8:00 am 12:00 pm
Saturday 8:00 am 5:00 pm
Sunday 8:00 am 5:00 pm

Patient Rating Overview

Winter Park Centra Care has 1 patient rating on Vitals. With no change in the past 12 months.

1 Bad
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  • 4.0
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  • 3.0
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  • 2.0
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  • 1.0
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Winter Park Centra Care's Style

The overall average patient rating of Winter Park Centra Care is Bad with a rating of 1.0 of 5.0 stars. Winter Park Centra Care is rated poor in "Welcoming And Friendly", "Staff", "Office Cleanliness", "Modern Medical Equipment", "Overall Convenience" and "Quality Of Care".

  • Welcoming
    1
  • Staff
    1
  • Office Cleanliness
    1
  • Modern Equipment
    1
  • Overall Convenience
    1
  • Quality Of Care
    1

Patient Reviews

One Star

No service provided although charged for a co-payment. Terrible! My husband and I were hesitant to go because we typically go to the Aloma urgent care which was closed. My son had a fever and ear ache, but when we brought him they said that we need to bring him to the ER and still pay the $230 co-payment. We gave my son Advil and broke his fever. The next day, he had no fever but his ear hurt. I called and said that he was not treated for the earache and I would like to bring him back without paying another co-payment. They said I would have to pay and that there is nothing can do for him. What is sounds like is that the "doctors" and "nurses" are just taking a co-payment and referring you to the ER. ...which is the point of going to Urgent care! No antibotics? No referral, nothing? I will NEVER go back here and will follow up with the BBB in hopes that this chain shuts down. I am writing just as warning to every other person considering this location. Although it looks like the person who wrote me via my previous review wanted to discuss the matter, she never called and never reached out. I called today and she informed me that she sent a letter out to my address, which ironically was never delivered, but the bill came in the mail yesterday. My question is, if you have my address, most certainly you have my phone number. Basically the medical director, Michael Hendricks, felt that we received sufficient care although my son still have an earache the day after. The answer was to go to the ER, but they were more than happy to charge me the $230 and the inform me that that they would charge me an additional $230 if I returned. I asked her name and she said "Linda". I asked for her last name and she informed me that she WOULD NOT provide that me although she was more than happy to provide Michael Hendricks name. Well, google does wonders and if you ever speak to Linda Hill, our Risk and Compliance Manager at (407) 200-2893, just know that customer service is not her strong suit. Please go across the street to Aloma Urgent care. They are wonderful and I have never had a problem. If you have a similiar issue, please repost this so we can continue to have a trail of the horrible service they like to provide (or lack thereof) just to be able to charge a co-payment.

Full Review Rating Breakdown

Services

Winter Park Centra Care provides the following services

Diagnostic Tests

These diagnostic tests use sophisticated medical technology to evaluate your health problem and provide information for diagnosing it.

  • X-ray
  • EKG
Common Ailments

These "everyday" health problems—such as colds, earaches, and sore throats—are not serious enough to be life-threatening or to cause a permanent change in your health.


Our data indicates this center does not offer services for Common Ailments. Contact Winter Park Centra Care for any questions you may have pertaining services offered.

Preventative Medicine

The goal of preventive medicine is helping to ensure that diseases and injuries do not happen. This contrasts with other areas of medicine, which focus on treating and curing them.

  • Vaccinations
  • Immunizations
Lab Tests

Lab tests examine samples of your blood, urine, and/or body tissues to check your health. Normal findings provide reassurance; abnormal findings help detect health problems.

  • Basic Metabolic Panel
  • Lab Services
Physicals & Health Screenings

"Physicals" (physical exams) and health screening tests are designed and performed to detect health problems as early as possible—sometimes, before you have symptoms.

  • Blood Pressure Checks and Management
  • School Physical
  • Sports Physical
Minor Injuries

Injuries considered "minor" are not life-threatening or likely to cause a disability—for example, muscle strains and sprains, cuts and lacerations, and minor burns.

  • Strains and Sprains
  • Fractures
  • Cuts and Lacerations
  • Burn Treatment

Payment Methods

Winter Park Centra Care accepts the following payment

Credit Card

Location

Winter Park Centra Care
3099 Aloma Ave
Winter Park, FL 32792

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