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St Johns Mercy Urgent Care Center

Urgent Care Facility in O Fallon, MO

1.9
(3) Patient Reviews

St Johns Mercy Urgent Care Center is an Urgent Care Center located in O Fallon, MO.

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Patient Rating Overview

St Johns Mercy Urgent Care Center has 3 patient ratings on Vitals. With no change in the past 12 months.

1.9 Poor
  • 5.0
    0
  • 4.0
    0
  • 3.0
    1
  • 2.0
    0
  • 1.0
    2

Average Wait Time

  • St Johns Mercy Urgent Care Center's Average
    15 Minutes
  • National Doctor Average
    19 Minutes
  • Urgent Care National Average
    15 Minutes
Doctor and specialty average wait time is comprised of Vitals self-verified patient review(s)

St Johns Mercy Urgent Care Center's Style

The overall average patient rating of St Johns Mercy Urgent Care Center is Poor with a rating of 1.9 of 5.0 stars. This facility is rated excellent in "Office Cleanliness", "Modern Medical Equipment" and "Overall Convenience".

  • Welcoming
    2.7
  • Staff
    2.3
  • Office Cleanliness
    4.3
  • Modern Equipment
    4.3
  • Overall Convenience
    3.9
  • Quality Of Care
    3

Patient Reviews

Showing 3 of 3 Filter Reviews
One Star

I went there for what I thought was an infection. I walked out with a script for antibiotics. A week later, I am not 100 percent better so I called thinking I would get a refill. I was told although my rapid test came back positive, the lab results were negative. So in essence, I was misdiagnosed. Because of this, they will do nothing unless I see the doctor again, hence spending another $400 on the worst medical service I have ever experienced. Also, the nurse I spoke with was quite rude and could not care less about my pain.

Wait time
5 minutes
Full Review Rating Breakdown
One Star

Front desk lady and the nurse were pleasant BUT Dr. Mulford was a joke!!!!! Before she even entered my room she read the notes from the nurse and printed a prescription! She didnt introduce herself, shake my hand, or give me any kind of greeting...no personality...which would b fine if my $50 went to a thorough exam. Through my suit jacket and shirt she quickly listened to my lungs from my back AND nothing more! Gave me the prescription that she previously printed before even meeting, told me not to drive while taking the cough medicine, to rest, and take motrin. Pretty sure I have bronchitis or pneumonia! I am not a complainer and hypochondriacs and winers annoy me...so for me to go to an urgent care...Im not well! Good thing I still have an appt with my ear, nose, and throat dr on Wed :) Stay away from Dr. Mulford at the O'Fallon Hwy K Urgent

Wait time
30 minutes
Full Review Rating Breakdown
Four Stars

I have visited this facility with a variety of urgent problems, including an serious staph infection, urinary tract infections, difficulty breathing, sprained ankle, etc. Staff have always been prompt and professional, and I highly recommend the quality of care and follow-up. My only complaint was during my last visit when I received a huge bill. Apparently my insurance company stopped covering urgent care before a deductible, and I was saddled with a $500 bill for a minor infection. Apparently hospital facilities charges were included, etc. so if you need to pay for services out of pocket, beware! Otherwise I highly recommend the facility.

Wait time
10 minutes
Full Review Rating Breakdown

Services

St Johns Mercy Urgent Care Center provides the following services

Diagnostic Tests

These diagnostic tests use sophisticated medical technology to evaluate your health problem and provide information for diagnosing it.


Our data indicates this center does not offer Diagnostic Tests. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Common Ailments

These "everyday" health problems—such as colds, earaches, and sore throats—are not serious enough to be life-threatening or to cause a permanent change in your health.


Our data indicates this center does not offer services for Common Ailments. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Preventative Medicine

The goal of preventive medicine is helping to ensure that diseases and injuries do not happen. This contrasts with other areas of medicine, which focus on treating and curing them.


Our data indicates this center does not offer Preventative Medicine. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Lab Tests

Lab tests examine samples of your blood, urine, and/or body tissues to check your health. Normal findings provide reassurance; abnormal findings help detect health problems.


Our data indicates this center does not offer Lab Tests. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Physicals & Health Screenings

"Physicals" (physical exams) and health screening tests are designed and performed to detect health problems as early as possible—sometimes, before you have symptoms.


Our data indicates this center does not offer Physicals & Health Screenings. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Minor Injuries

Injuries considered "minor" are not life-threatening or likely to cause a disability—for example, muscle strains and sprains, cuts and lacerations, and minor burns.


Our data indicates this center does not offer services for Minor Injuries. Contact St Johns Mercy Urgent Care Center for any questions you may have pertaining services offered.

Location

St Johns Mercy Urgent Care Center
300 Winding Woods Dr
O Fallon, MO 63366

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