Doctors Care Aiken Mall

Urgent Care Facility in Aiken, SC

4.5
(14) Patient Reviews

Doctors Care Aiken Mall is an Urgent Care Center located in Aiken, SC. They offer 11 services which include minor illness, chest, abdominal and back pain, nose bleed, bronchitis, pneumonia, and conjuctivitis (pink eye).

With the cost of health care always increasing, don't get surprised at your office visit! Doctors Care Aiken Mall accepts 5 different payment options. Make sure to contact their office prior to your appointment to confirm the copayment or coinsurance you may be responsible for. Always verify the status of your health plan deductible to know your true out of pocket costs.

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Hours of Operation

Doctors Care Aiken Mall in Aiken, SC is Open Now.

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Patient Rating Overview

Doctors Care Aiken Mall has 14 patient ratings on Vitals. With no change in the past 12 months.

4.5 Excellent
  • 5.0
    11
  • 4.0
    0
  • 3.0
    2
  • 2.0
    0
  • 1.0
    1

Average Wait Time

  • Doctors Care Aiken Mall's Average
    12.5 Minutes
  • National Doctor Average
    19 Minutes
  • Urgent Care National Average
    15 Minutes
Doctor and specialty average wait time is comprised of Vitals self-verified patient review(s)

Doctors Care Aiken Mall's Style

The overall average patient rating of Doctors Care Aiken Mall is Excellent with a rating of 4.5 of 5.0 stars. This facility is rated excellent in "Welcoming And Friendly", "Staff", "Office Cleanliness", "Modern Medical Equipment", "Overall Convenience" and "Quality Of Care".

  • Welcoming
    4.9
  • Staff
    5
  • Office Cleanliness
    4.7
  • Modern Equipment
    4.7
  • Overall Convenience
    4.9
  • Quality Of Care
    4.9

Patient Reviews

Showing 5 of 14 Filter Reviews
Five Stars

The call ahead program so you can wait at home is great. The hours of operation are very convenient since I always seem to get worse on the weekends or can't be seen by my regular doctor without advance notice. The staff is very helpful and professional....been to other locations where that was not the case.

Full Review Rating Breakdown
Five Stars

I am retired military so I normally drive from Aiken to Eisenhower Army Medical Center at Ft. Gordon, Georgia, for my medical care. However, I was experiencing pain to the point where it interfered with my work, so I went to Doctors Care as it is much closer that EAMC. I filled out a few forms (as a new patient there), waited only about 20 twenty minutes and saw the tech assistant. She was very nice, knowledgeable, and explained the instructions clearly (take a urine a sample). I went to a second room to wait for the doctor, but the tech assistant came in and said that based on the urine sample, the doctor wanted some of my blood. The tech was quite skillful at this phlebotomy procedure. In about another 5 minutes, Dr. Erin Reilly came in with her diagnosis. She did a partial physical exam also, asked me some questions, and said she was going to prescribe some medicine and asked me what pharmacy I used. Dr. Reilly was very professional, personable, and compassionate. She exudes confidence. I then drove over to CVS and picked up my medicine. It worked.

Full Review Rating Breakdown
Five Stars

Responding to an untimely accident, I went to the Whiskey Road Doctor's Care without an appointment or taking advantage of their call ahead process. While my wait was longer than I wanted, I realized I had to wait based on the input from the receptionist. When I was called back, the nurses helped prep my injury for inspection by the attending physician,. The Doctor came in, gave me my options and we were off to the races. The nurses executed their tasks in a very timely and professional manner. The Doctor cofnirmed their efforts and I was on my way within about 30 minutes of being called back. While I hope I don't I have to go through this kind of visit again, if I do have to, I will certainly visit this office again. Even with the wait, I will be a patieint - patient. Thanks again for the fforts of the team at the Whiskey Road Doctor's Care.

Wait time
30 minutes
Full Review Rating Breakdown
One Star

After being told I'd get a return call in 24 hours and waiting 43 before i called again since get didn't, I've never been so insulted by a medical professional in my life. They refused service to me despite them being my primary care physician. When i questioned it, they said it was corporate policy which i later confirmed with their corporate office was not the case. Within the same week, my son was basically told they couldn't help him either. I will never visit this facility again as long as the same staff is there. Their office manager, if one exists, won't come to the phone. Instead they make the xray tech answer. Their utter lack of professionalism by the regular staff is just unacceptable. No wonder they can't keep a full time doctor at that location.

Wait time
30 minutes
Full Review Rating Breakdown
Five Stars

I used the online appointment process and got notified within a very reasonable time, when I arrived, sign-in went smoothly and the clerk was extremely professional and caring. I waited less than 10 minutes and was called back. The nurse was also very caring and professional. Upon being taken to the exam room, I waited for about 5 minutes and the Doctor came in, checked me and gave me my diagnosis. Within another 5 minutes, I had my prescription and I was on my way. Everything went very well as usual and I would definitely recommend this Doctor's Care to anyone.

Wait time
5 minutes
Full Review Rating Breakdown

Services

Doctors Care Aiken Mall provides the following services

Diagnostic Tests

These diagnostic tests use sophisticated medical technology to evaluate your health problem and provide information for diagnosing it.


Our data indicates this center does not offer Diagnostic Tests. Contact Doctors Care Aiken Mall for any questions you may have pertaining services offered.

Common Ailments

These "everyday" health problems—such as colds, earaches, and sore throats—are not serious enough to be life-threatening or to cause a permanent change in your health.

  • Minor Illness
  • Chest, Abdominal and Back Pain
  • Nose Bleed
  • Bronchitis
  • Pneumonia
  • Conjuctivitis (Pink Eye)
Preventative Medicine

The goal of preventive medicine is helping to ensure that diseases and injuries do not happen. This contrasts with other areas of medicine, which focus on treating and curing them.


Our data indicates this center does not offer Preventative Medicine. Contact Doctors Care Aiken Mall

for any questions you may have pertaining services offered.

Lab Tests

Lab tests examine samples of your blood, urine, and/or body tissues to check your health. Normal findings provide reassurance; abnormal findings help detect health problems.

  • Basic Metabolic Panel
Physicals & Health Screenings

"Physicals" (physical exams) and health screening tests are designed and performed to detect health problems as early as possible—sometimes, before you have symptoms.


Our data indicates this center does not offer Physicals & Health Screenings. Contact Doctors Care Aiken Mall for any questions you may have pertaining services offered.

Minor Injuries

Injuries considered "minor" are not life-threatening or likely to cause a disability—for example, muscle strains and sprains, cuts and lacerations, and minor burns.

  • Work Injuries
  • Cuts and Lacerations
  • Burn Treatment
  • Fractures

Payment Methods

Doctors Care Aiken Mall accepts the following payments

Check
Visa
Cash
Master Card
American Express

Location

Doctors Care Aiken Mall
850 Aiken Mall Dr
Aiken, SC 29803

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