Overall Review

4.8
  • 24 patient ratings
  • 7 comments

Last 12 months:

no change

7 Patient Reviews

  • Highly Satisfied
    88%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    4%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 5.5 minutes

Showing 1 - 7 reviews

5.0 of 5
February 17th, 2016
amazingly great MD
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Excellent MD. Doesn't use a nurse practitioner. Sees his patients, calls them back, accurate assessments, great bedside manner. Rare MD.
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4.0 of 5
January 25th, 2016
Billing Department need better phone manners
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My only complaint is the billing department . Carla who works in the billing department is very rude when a question or a dispute of my bill was brought up. She was very unprofessional with her choice of words. Dr. Fong is an excellent Doctor, but his staff member Carla should take a customer service class since she is representing Dr. Fong in a very poor manner
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5.0 of 5
December 30th, 2014
great family dr
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Always explains things, not just you have this, but it caused by this, and this is what your body is doing and this is why it feels that way. always wants to try a simple solution first, and often that works
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5.0 of 5
December 17th, 2013
Patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Fong has been our family doctor for over twenty years. My children are now 27 and 19 and both still see him. My husband and In could not imagine our health care and the care of our children being put in better hands. Dr. Fong has always been accessible, returns phone calls & does follow up.
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5.0 of 5
April 9th, 2013
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Fong has been my primary care physician for more than 5 years, and I could not be happier. I have experience in dealing with many doctors on a daily basis as a caregiver, and Dr. Fong is the best doctor I have ever met. Extremely dedicated, very intelligent and always caring.
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5.0 of 5
March 12th, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This Doctor is excellent. He has been our family doctor for years. Now that our children have grown and have children of their own, our two sons and their families also have him as their family doctor. We recommend him highly.
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5.0 of 5
October 11th, 2009
I'd recommend this Dr.
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I feel comfortable when my kids go in for their appointments. Dr. Fong takes the time to listen to their questions and gives answers they can understand. He even has a sense of humor. All my kids feel as ease asking questions.
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