Patient Reviews ? Write a Review
Went to her for the first time several years ago and found her to be an ok doctor and saw her regularly for about 3 years. I got frustrated because I felt like she didn't listen and I was wasting my time and $. I stayed away for about 4 years, but this year I detected something that I needed to see a Dr for. I debated on finding a new DR but just didn't know where to look, so I went back. Boy, that was a mistake! She sent me to 2 specialist, but she didn't want to heed their advice of waiting 6 months to retest, and suggested I go ahead and have 2 surgeries. So, patients are not the only ones she doesn't listen to. Her staff called regularly to nag me about making an appointment, but could never answer my question as to why she wanted to see me . She sent me 2 certified letters one telling me she couldn't reach me by phone, even though I had just talked to her nurse 5 days before. And another to tell me she no longer wanted me as a patient. Which was fine with me, since my insurance had already dropped her as a provider and I am just not stupid enough to ever go back to her again.
My husband and I have seen Dr. Hoffman for quite a while(my husband more than me). We pay $10 more on our copay just to see her for her personal care. We both have a few health issues but my husband had a TBI and has trouble remembering things. With that being said he missed several apts and has been late. He went to see her on 10/4 and was late. The staff made a really big deal about it mainly Johnna. Then as he was sitting in the room with a member of her staff he could hear Dr. Hoffman and her staff talking about him in unflattering way. Then he was told that they would not make him an apt and he would have to call and get an apt where they have openings. We both understand there are policies and rules for no shows and late arrivals. I have been working in the health care field for 14 years. I know how to be professional and I was under the impression that they did to. I was wrong. Dr. Hoffman and most of the staff know that my husband has had a TBI and has trouble remembering things. You would think a caring doctor and staff would understand. We will never return to her. We will never recommend her to anyone. All I can say is SHAME ON YOU DR. HOFFMAN, JOHNNA AND ALL THE STAFF PRESENT THAT DAY!!!!! I hope you all never have a TBI or any other issue that makes you have memory issues. Just remember two things: Karma is real & do no harm.
My main complaint with her was that she had her nurse call me and tell me I had POF (premature ovarian failure). Imagine my surprise - bring told I could not have children and was now in menopause...all in my thirties and by the NURSE!!! I found this extremely lacking in tact (I had never even met the nurse) Hoffman's follow-up was better and she admitted she had no idea what POF was. She also listened when I explained my disappointment at her lack of tact. She did allow me to follow up months later on the phone after hours in what was a long learning process about the disease. I hope no woman after me has to hear such devastating news from the nurse. Btw, I switched doctors after this event.
Spends very little time listening to the patient before attempting to diagnose. Staff is extremely unknowledgeable and yet they are the ones who will eventually call you back with test results - that is after you call multiple times requesting your results.
Keeva at the front is great - I'll definitely miss her. Dr. Hoffman's nurse, Teem, is polite enough most times, but not a very informed person. I agree with most of the sentiments on here about professionalism - unless you have minor issues, people should really seek advice elsewhere!!
I've visited Dr. Hoffman's office many times over the past two years. We took our son for regular checkups and vaccinations, and those visits were fine. But when I visited several other times for various problems, she was less than helpful. On two separate visits for different problems, I waited in her office for well over an hour only to leave with no real treatment, both times. Then my insurance was billed over $100 per visit. In a nutshell, if you want a doctor who genuinely cares, LISTENS to what you know about YOUR body (and understands that you live in it every day so you might know a thing or two about it), and looks for the best possible treatment to help your symptoms, go to someone else. As far as the other comments I've read here: it's true, she uses her computer for everything. She and her nurse both spend more time typing than listening. Her nurse is incompetent and can barely speak English. On several visits she relayed incorrect info to the doctor. The only thing I'll miss about the practice is Kesha at the front desk, who is wonderful. I hope they pay her well.
I love Dr. Hoffman. She is very knowledgeable, attentive to details in her history taking, and works to find solutions.I also know many other patients that see her. All I ever hear from them is how much they appreciate her and feel that they are well cared for.I took the time to write this online review because as I read the three negative reviews I douldn't believe they were about the same doctor as mine. As I read closer, it appears that the three one-star reviews were written by the same person, similar phrasing etc. My guess is that someone was really upset about an issue and decided to take out their revenge online.However, based upon my experience and knowing at least a dozen other patients, I would recommend Dr. Hoffman highly.
Doctor Hoffman's staff is *fantastic*. Keeva (front desk) is a delight. Her nurses are good with needles.However, Dr. Hoffman herself leaves much to be desired. She gave me vaccinations I did not want. She didn't listen to me fully when explaining a problem. She wasn't able to diagnose an ingrown hair. She could have sent me to a colleague for a diagnosis but instead sent me to a specialist I couldn't afford. What was the final straw for me? I called Dr. Hoffman to let her know I couldn't afford the specialist and rather than telling me *anything* she simply refused to return my call. I need a doctor with more professionalism than that.
I've only been to Dr. Hoffman one time, but I really liked her. She was very easy to talk to and really friendly. I haven't been to her for any serious medical condition, so don't know about how well she makes a diagnosis, but was otherwise impressed. Her staff is fantastic...so friendly and helpful.
I would not recommend Dr. Hoffman. For basic checkups she is fine but if your having any real problems she will likely brush you off. She seems to get offended when you tell her anything another doctor may have said. She uses her computer for EVERYTHING. She will likely ask you some questions from her computer and not bother doing any kind of real exam. I've been misdiagnosed several times. I had to get another doctor.
Dr. Hoffman has misdiagnosed me many times, or I have to come back multiple times to be diagnosed correctly. The staff is always nice, though. However, I will still be finding a new doctor as soon as possible.