Dr. Donald Andersen MD Patient Reviews

  • Urology West Chester, PA

Overall Rating

4.3
  • 21 patient ratings
  • 6 comments

Last 12 months:

3.3 (-1.0)

21 Patient Reviews

  • Excellent
    67%
  • Great
    19%
  • Good
    0%
  • Poor
    5%
  • Bad
    10%
  • Friendly Staff
  • Promptness
  • Wait Time 32.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
December 5th, 2013
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Wonderful, first-rate doctor and person. Grateful Patient in West Chester Pa office
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5.0 of 5
February 26th, 2013
Courteous, friendly, professional
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
My husband and I were apprehensive about the visit due to the rudeness and lack of professional courtesy in so many dr's offices today. We went to the West Chester office and were pleasantly surprised and relieved. The office people, the attendants were all friendly, respectful, professional and easy to communicate with. Great customer service skills not seen in many offices today. It is at the point where people just walk out due to the lack of common courtesy. It was our first visit with Dr. Anderson. He was professional, easy to communicate with and kind. Very efficient, quick, sharp and intelligent. Would go back.
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1.0 of 5
January 20th, 2013
Not Satisfied
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I took my father, who is in his 90's to see the doctor because of referral from his primary care doctor. We were there for 2.15 hours! My father had a cath removed and had a sore in the area. The doctor never prescribed an ointment to clear up the area and instead referred him to another practice. My father left the office very upset. It is hard enough to get him out to appointments. I wanted to speak to the doctor, but was asked to wait in his office...I had to leave after waiting a short while. We were already there long enough. I was very upset with the level of service and treatment of my father and would never refer anyone to this practice. The waiting area is also shabby looking, with a broken window treatment and dingy surroundings. I hope to never come in contact with this office again.
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5.0 of 5
February 10th, 2011
Very open and professional
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
A skilled doctor. My Prostate Cancer is well controlled with a 0.0 PSA after seven years- and it was a Gleason 9!
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5.0 of 5
May 10th, 2010
Caring, knowledgeable and wonderful
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Anderson treated my father for kidney stones, and he was exceptional in every way!
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5.0 of 5
March 22nd, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Sub standard office staff. Poor telephone follow up and filling perscriptions
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4.0 of 5
July 26th, 2017
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2.0 of 5
May 8th, 2017
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4.0 of 5
January 24th, 2017

5.0 of 5
August 1st, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
November 24th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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4.0 of 5
October 12th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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